We live in a time of constant change. Between technology transforming the way we work, employees changing companies and jobs at a quicker rate than ever before, and shifting marketplace demands (just to name a few), the workplace is in a constant state of flux. Explore HRDQ-U’s growing library of change management events to help your workforce deal effectively with change at every level.
What is Change Management?
Change management is a set of tools, strategies, and approaches that prepare and support employees, teams, and organizations for major and minor changes. It encompasses the process leading up to the initial decision all the way through to implementation and beyond. Effective change management strategies and resources can help you to create a resilient and adaptive workforce.
Three Levels of Change Management
Change management training functions on three levels to ensure holistic organizational resilience. Its effective implementation depends on how successfully you’re able to integrate strategies across each of these levels:
1. Individual Change Management
The key to successful individual change management is empathy, transparency, and strong listening skills. During times of transition, take the time to meet with individual employees, conduct individual outreach, and create feedback mechanisms. Show that you’re listening to their concerns on a personal level and let them know that you’re considering their point of view.
Bringing employees into the decision-making and transition process is an extremely important part of change management. The more that individuals can understand why something is changing, the more likely they are to be willing to make a shift. Remember, you’re asking a lot of employees here. Extend empathy and a willingness to learn from feedback and adjusting plans accordingly.
2. Organization and Team Change Management
Change within an organization often involves restructuring teams and objectives on a level higher than individual employees. Here, organizational change management strategies provide the structure, steps, and actions to support the many people impacted by a project.
Effective change management at the team or organizational level involves identifying who will need to change as a result and what they will need to change. Then, you will need to create a plan to ensure affected employees receive the information and training they need in order to adjust successfully. The more you can integrate the first order of change management into your organizational culture, the more effective this second order will be.
3. Enterprise Change Management
Think of this third level as your overall organizational resilience in the face of change. It is a direct result of your ability to embed effective change management at all levels of your organization.
At this level, employees and teams are flexible, adaptable, and empowered to quickly and seamlessly adjust to an ever-changing workplace and marketplace. This doesn’t happen overnight. It requires strategic and consistent application of processes and strategies that equip your workforce to handle change.
With HRDQ-U change management events, you can discover effective strategies to implement change throughout your organization. Especially today, this sort of resilience can make or break your bottom line, so you should ensure you’ve got the basics down to create a culture of flexibility.