The Multiple Dimensions of Customer Experience Written by: Lauren Engle A customer experience is more than when the customer makes a purchase or closes a
Trainers of the Lost Arc By Lenn Millbower, The Mouse Man™ As a lifelong entertainer and former Walt Disney World team member, I’ve designed and
The Play Dough Plea Written by: Lenn Millbower, The Mouse Man™ It was the first meeting with a new client. The meeting had started well
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