Communication Skills

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Communication Skills Webinars

HRDQ-U offers new, live communication skills webinars every week. These webinars are designed for trainers, facilitators, consultants, organization development professionals, managers, supervisors, and leaders. Join us each week to gain valuable knowledge!
Live on: July 31, 2024
See how the What's My Communication Style assessment and resources can transform your communication and improve your relationships.
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Live on: August 7, 2024
Learn how to use PowerPoint and AI to create stunning presentations. Discover how these tools can enhance your storytelling and engage your audience.
Learn how to support your team during times of disruption. Build strategies to act from your highest intentions with aligned action and collaboration.
Unlock the power of intergenerational collaboration and growth in leadership. Discover how to build better leadership relationships across generations.
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Enhance your productivity and performance with an effective digital workplace. Learn the key listening skills needed to help teams work better digitally.
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Develop the essential skills for identifying key relationships and building alliances, and gain tools to enhance motivation within your teams.
Explore the ways generative AI is transforming the modern workplace and becoming fundamental to the way we work and interact.
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Make your mark with these inspiring tips! Learn how to become a successful legacy leader with the Legacy Leadership Competency Inventory.
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Gain insight into why middle managers need to be lifted up and the best strategies to empower managers to create a winning environment.
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There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
Redefine leadership excellence by learning how to develop leadership character, and set yourself apart from bad leaders by being a great one.
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There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
Learning how to have meaningful, ongoing career development conversations is crucial to employees' growth, engagement, and satisfaction.
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Discover how improving your Presentation Intelligence (PQ) with its six key components can help you increase your earning power by up to 15%.

Overview

We all communicate differently, interpret information differently, and understand things differently. So, while we all may speak the same language, often times the message can get misconstrued. Effective communication is at the core of workplace efficiency, interpersonal success, and, ultimately, an improved bottom line. With our free communication skills webinars, you can learn how to get your point across and embed foundational communication skills at every level of your organization.

How to Improve Communication

Self-awareness and interpersonal awareness are at the center of effective communication. To communicate well, you must understand your own communication style, the communication style of the people you are speaking to, and how both of these styles work together. For example, if your older colleague prefers to talk through edits on the phone while you prefer to email at your convenience, you need to understand these differences and find a way to work around them. You can say, “I know that I prefer to email, but Jeff calls me every time I email him… if I want to be successful on this project, I will call Jeff when I need feedback.” Having this level of awareness helps employees navigate the different personalities, preferences, and styles in the workplace. So how do you build that awareness? Our communication training webinars are a great place to start!

Top Communication Skills for Workplace Success

Here are some essential communication skills for the workplace and beyond:

Listening

It may sound self-evident, but many times when we communicate with others, we’re too busy thinking about what we want to say that we don’t even bother to listen to the person we’re talking to. Active listening helps you to understand where the other person is coming from and creates a productive conversation.

Open-Mindedness

It’s hard to fully engage with a conversation if you’re already set on the outcome. Keep an open mind, especially when going into scenarios where you think you know the answer. Being open to feedback and new ideas helps boost team creativity and problem-solving skills, while also helping everyone feel valued for their ideas and opinions.

Clarity

When you’re communicating, remember that no one can read your mind. People won’t understand what you meant—they’ll understand what you said. Communicate clearly, slowly and intentionally. Make sure your thoughts are formulated before you start talking. If you’re drafting written communication, read it over to ensure it makes sense before sending.

Repetition

To avoid misinterpreting a conversation, it’s always helpful to repeat back what you understood or took away from the dialogue. For example: “Just to clarify, Susan, you expect these edits by 4 p.m. on Tuesday in tracked changes?” This confirmation helps to ensure you and your colleague are on the same page, and it helps you to remember what was discussed.
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