The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace webinar

The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace

This On-Demand event was originally presented on February 7, 2024 (60 min)


The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace explores the ever-increasing critical role of middle managers in navigating the future of work. As organizations grapple with complexities and uncertainties in the world, middle managers emerge as strategic partners, crucial in realizing organizational visions going beyond mere executors of top-level decisions.

Drawing insights from research and industry experts, this session emphasizes the importance of empowering middle managers and reimagining their role in driving organizational success. Attendees will gain a deeper understanding of the evolving landscape, the skills needed for middle managers to thrive, practical strategies for unleashing their potential, and how senior managers can support them. The webinar will also underscore the importance of facilitation as a key leadership skill needed for this transformation. By equipping middle managers and their supervisors with the necessary skills and guidance, this session aims to support them with frameworks and practical tools to foster the adaptive and collaborative culture needed for success in our ever-increasing complex world.

Attendees will learn

  • Understand the evolving role of middle managers in the future of work and their impact on organizational success.
  • Explore the challenges and opportunities middle managers face in adapting to an evolving workplace, including the impact of AI, remote work, and changing demographics.
  • Identify the key skills and capabilities middle managers need to excel in their role.
  • Recognize the importance of senior managers in supporting and empowering middle managers to succeed in their expanded roles.
  • Discover strategies for empowering middle managers, including reducing administrative tasks, providing autonomy, and fostering a culture of coaching and development.
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The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace


Andres Marquez-Lara is the Founder and CEO of UFacilitate, a global facilitation company that makes cross-cultural collaboration work! They help high-performing teams deal with the “messy human stuff” – egos, cultural differences, miscommunication, conflict ­– that create silos that put their mission at risk. They break down barriers to collaboration across people, departments, and organizations. They’ve worked with groups like the World Food Program, The Nature Conservancy, Easterseals, The Bill and Melinda Gates Foundation, The Rockefeller Foundation, and many others.

Andres teaches leadership development in various executive programs at Georgetown University. He is a Senior Fellow at the Center for Excellence in Public Leadership (CEPL) at George Washington University. He is also an Advisor at the Emergence Project for Purposeful Entrepreneurship at Stanford University.

He is also the author of Facilitating Leadership: A quick and easy guide to leading with brain heart and soul. A book that provides an overview of several leadership development frameworks to support purpose driven leaders, and makes the case why facilitation is the missing key for leaders in the 21st century.

He has been recognized by Ashoka and the American Academy of Certified Public Managers. He earned a BA in psychology from Duke University, and a graduate degree in clinical community psychology from the Universidad Catolica Andres Bello in Caracas, Venezuela. He lives in the triangle area in North Carolina with his wife and two young children.


UFacilitate logo

We help purpose-driven leaders and teams deal with the “messy human stuff” – conflict, cultural differences, miscommunication, egos – that creates silos and puts their mission at risk. With a presence in 15 countries, we design and facilitate human-centered, highly engaging, productive, and culturally aware convenings, offsites, trainings, and events.

Learn more at UFacilitate

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The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace

“In a brief amount of time, I learned a great deal of insightful and practical knowledge!”

David L.
Multnomah County Library

The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace

“HRDQ-U webinars inspire and enlighten every time. I get so many good and new ideas from attending. A great investment of time.”

Aram D.

The Unsung Heroes of Change: Middle Managers and Their Impact on the Evolving Workplace

“This was an outstanding webinar! I took so much from this webinar. The pace and timing were perfect!”

Susan M.
OD Consultant
Energy Harbor

5 Responses

  1. Great write-up, I’m regular visitor of one’s web site, maintain up the nice operate, and It is going to be a regular visitor for a long time.

  2. Andres Marquez-Lara knows exactly how to speak to an audience of eager listeners. The techniques and tools he uses is very unique. The very first thing in the webinar he had us do was to take a moment to breathe and quiet the mind. I found that very interesting because it made you really focus on the webinar in a different way.

    1. Absolutely! Andres truly excelled in presenting the webinar, and incorporating techniques like taking a moment to breathe and quiet the mind can indeed enhance the overall engagement and focus of the audience. It’s wonderful to hear that you found it interesting and that it contributed to your experience with the content.

    1. I’m glad to hear that you found the presentation interesting and thought-provoking! It’s always rewarding when a discussion prompts a shift in perspective, especially regarding something as integral as work.


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