Mastering Conflict Resolution with Conflict Strategies Inventory

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Mastering Conflict Resolution with Conflict Strategies Inventory

Mastering Conflict Resolution with Conflict Strategies Inventory

View on August 28, 2024
Start time 2:00 pm (ET)


Conflict is and will likely always be a part of the workforce. In an environment where people from every walk of life are gathered and working together, of course there are going to be differences in opinion.

However, when left unchecked, conflict leads to a toxic work environment where stress and tension are prevalent, leading to lower engagement, productivity, and job satisfaction. This compounds and leads to more miscommunications, misunderstandings, mistakes, and even more conflict. In a way, it’s like a never-ending cycle. But there is, in fact, a way to break free from the cycle and avoid the cycle altogether: effective conflict resolution strategies that actually work for you and your team.

So, how do you find out what strategies work? Join Mike Brenner, founder and CEO of Right Chord Leadership and an expert at helping teams overcome challenges, as he explores the use and application of HRDQ’s Conflict Strategies Inventory.

Conflict Strategies Inventory is based on over 35 years of research and has helped countless teams discover the most effective way to handle workplace conflict. Using five different methods of conflict resolution – integrating, compromising, competing, smoothing, and avoiding – this tool identifies an individual’s typical response to conflict and encourages the use of more effective conflict resolution strategies.

Mike will show you the ins and outs of the Conflict Strategies Inventory and how you can successfully use and apply this resource to trainings and teams to improve workplace communications and establish more effective conflict resolution strategies.

Attendees will learn

  • To recognize the impact of unchecked conflict.
  • The importance of conflict resolution strategies.
  • Five different conflict resolution methods.
  • How to apply Conflict Strategies Inventory to team training.
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HRDQ-U is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP®️ or SHRM-SCP®️ recertification activities.
Mastering Conflict Resolution with Conflict Strategies Inventory

Special offers from our sponsor

Conflict Strategies Inventory

Identify your typical response to conflict, evaluate the potential outcomes of each strategy, and learn how to adopt more effective approaches for handling everyday issues.

Get started today with 15% OFF when you use code CONFLICTINVENTORY


Dr. Michael Brenner, founder and CEO of Right Chord Leadership. Michael collaborates with leaders and teams at all levels to strengthen the essential skills needed for peak performance. He achieves this by drawing on more than two decades of experience as an international leadership consultant, executive coach, keynote speaker, and educator, and more than 35 years as a professional musician. Michael’s unconventional workshops, executive coaching sessions, and consulting services – grounded in the belief that “When people work in harmony, great things happen!”™ – have helped clients increase employee engagement, reduce turnover, improve customer service, and create more inclusive work environments.

Michael is the creator of the CHORDS Model™ which consists of six key “notes” all successful leaders and teams play: C (Communication), H (Harmony), O (Ownership), R (Respect), D (Direction), and S (Support). He has partnered with leading organizations in a variety of industries, including law firm Ballard Spahr, Morgan Properties, Burlington Stores, QVC, Penn Medicine, and Boeing. He has also worked for several nonprofit organizations, including JEVS, United Way, and Habitat for Humanity.

He holds a doctorate in adult learning and leadership from Teachers College at Columbia University and a master’s degree in adult and organizational development from Temple University. He has taught courses in organizational behavior, systems dynamics, negotiations, and interpersonal relations (among others) at Immaculata University, Temple University, and La Salle University. Currently, he is on the faculty of Penn State University, Immaculata University, and the Kogod School of Business at American University.



Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

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