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Communication Skills Webinars

Discover strategies for leading organizational change and building strong relationships. Unlock your potential as a change leader.
The best virtual presenters know how to capture and keep attention in online events. In this interactive webinar with expert Cindy Huggett, you'll discover new uses for virtual tools, and new techniques for interaction and engagement. Learn the secrets of a successful virtual presentation and how to apply them to
Discover the causes and consequences of workplace burnout and learn practical tips to prevent and manage it.
Learn how a positive mindset can make a significant difference and explore a change attitude self-assessment to understand how others perceive your attitude.
Discover the art of negotiation and conflict resolution through the techniques utilized by experienced mediators and negotiators.
Learn how the HR Business Partner Program can continuously improve employee engagement, performance measurement, and change management.
In this article, we'll explore why people overlook preparation in difficult conversations, and the correct way to prepare so you can feel confident going into high stress conversations.
Being able to listen and truly hear what’s being said and what’s not being said can give you invaluable insight to strengthen relationships.
When we think about our best relationships, and what is good about them, we will see more than ever how truly valuable they are, and how grateful we are when those human connections are authentic, positive, and productive.
Use a unique approach to help improve work relationships that can make a big difference in operational efficiency and employee satisfaction.
Responding to difficult questions and having hard conversations don't have to be stressful. Learn how to use communication strategies to navigate it.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.
There is much more to learn about this post and its related topic. Follow the link below for further insight and information from HRDQ-U.

Overview

We all communicate differently, interpret information differently, and understand things differently. So, while we all may speak the same language, often times the message can get misconstrued. Effective communication is at the core of workplace efficiency, interpersonal success, and, ultimately, an improved bottom line. With our free communication skills webinars, you can learn how to get your point across and embed foundational communication skills at every level of your organization.

How to Improve Communication

Self-awareness and interpersonal awareness are at the center of effective communication. To communicate well, you must understand your own communication style, the communication style of the people you are speaking to, and how both of these styles work together. For example, if your older colleague prefers to talk through edits on the phone while you prefer to email at your convenience, you need to understand these differences and find a way to work around them. You can say, “I know that I prefer to email, but Jeff calls me every time I email him… if I want to be successful on this project, I will call Jeff when I need feedback.” Having this level of awareness helps employees navigate the different personalities, preferences, and styles in the workplace. So how do you build that awareness? Our communication training webinars are a great place to start!

Top Communication Skills for Workplace Success

Here are some essential communication skills for the workplace and beyond:

Listening

It may sound self-evident, but many times when we communicate with others, we’re too busy thinking about what we want to say that we don’t even bother to listen to the person we’re talking to. Active listening helps you to understand where the other person is coming from and creates a productive conversation.

Open-Mindedness

It’s hard to fully engage with a conversation if you’re already set on the outcome. Keep an open mind, especially when going into scenarios where you think you know the answer. Being open to feedback and new ideas helps boost team creativity and problem-solving skills, while also helping everyone feel valued for their ideas and opinions.

Clarity

When you’re communicating, remember that no one can read your mind. People won’t understand what you meant—they’ll understand what you said. Communicate clearly, slowly and intentionally. Make sure your thoughts are formulated before you start talking. If you’re drafting written communication, read it over to ensure it makes sense before sending.

Repetition

To avoid misinterpreting a conversation, it’s always helpful to repeat back what you understood or took away from the dialogue. For example: “Just to clarify, Susan, you expect these edits by 4 p.m. on Tuesday in tracked changes?” This confirmation helps to ensure you and your colleague are on the same page, and it helps you to remember what was discussed.
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