AI and ChatGPT: Shaping the Future of Work

AI and ChatGPT: Shaping the Future of Work

This On-Demand event was originally presented on April 19, 2023 (60 min)


The world of work is rapidly changing and Artificial Intelligence (AI), especially chatGPT use is leading this transformation. It is imperative for everyday leaders to understand how AI, particularly ChatGPT, is shaping the workplace. In our enlightening one-hour ChatGPT webinar, we will explore the significant impact of AI and delve deeper into how leaders are using ChatGPT in the future of work. This will equip you and your team with valuable insights and actionable strategies.

Join us on this captivating journey as we unveil AI’s potential in this chatGPT webinar and how it is redesigning the future of work for all leaders. Be prepared to gain invaluable knowledge and practical tools that will keep you at the forefront of this transformative wave. By the end, you’ll be inspired and empowered to revolutionize your own work, embracing the limitless possibilities of AI. Don’t miss this opportunity to chart a new course in the evolving world of work.

Attendees will learn

  • The power of ChatGPT and how it’s shaping the future of work. We’ll discuss how AI is being used in different industries and functions, and explore the potential for ChatGPT to revolutionize the way we work.
  • The key insights Every Day Leaders need to know about the impact of AI on the workplace. We’ll explore the opportunities and challenges of AI, such as automation, decision-making, and job displacement, and provide guidance on how to navigate these changes.
  • Three immediate takeaways that you can use to apply the power of ChatGPT in your own work. We’ll share practical tips and best practices for leveraging ChatGPT and other AI tools to enhance your leadership, improve your team’s performance, and drive better business outcomes.

Special offers from our sponsor

Unleashing the Power of ChatGPT Workshop
Oct 5th, 2023 | 2-3 pm ET

Go beyond this chatGPT webinar! Join this leadership workshop, and discover how you can use ChatGPT, a groundbreaking AI tool, to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cuttingedge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI!

Save 10% when you register with the HRDQ-U link.


Judith Cardenas, Ph.D., is the President and CEO of Strategies By Design ⇗, a consulting firm specializing in behavior design and innovation. She holds a Doctorate in education administration and training and leadership development from Harvard. With certifications in corporate coaching, ROI, innovation, and service design, she has served clients such as the UN, US Navy, and MIT.

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Strategies By Design Group

Helping foster the culture of innovation needed to stay competitive in today’s modern, ever-changing market, the Strategies By Design Group applies innovative techniques and approaches to achieve immediate engagement and growth. And enhances the connection between behavior design and human-centric design.

On-Demand Webinar Recording
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Hi everyone, and welcome to today’s webinar, AI and ChatGPT: Shaping The Future of Work, Key Insights, and Immediate Takeaways for Everyday Leaders, hosted by HRDQ-U and presented by Dr. Judith Cardenas.
My name is Sarah and I will moderate today’s webinar. The chatgpt webinar will last around one hour. If you have any questions or comments please type them into the questions box on your GoToWebinar control panel.
And we’ll answer as many questions as we can during our time together today.
And you can access today’s handouts under the handouts drop-down on your control panel.
Today’s webinar is sponsored by Strategies by Design and HRDQstore. Strategies by Design helps foster the culture of innovation, needed to stay competitive in today’s modern and ever changing market.
Strategies by Design Group applies innovative techniques and approaches to achieve immediate engagement and growth, and enhances the connection between behavior design and human-centric design.
You can learn more at Strategies by Design Group.
HRDQstore has provided research-based, off the shelf soft skills, training resources for classroom virtual, an online training for over 45 years. From assessments and workshops to experiential hands-on games. HRDQ helps organizations improve performance, increased job satisfaction, and more. You can learn more at
And I’d like to welcome today’s presenter, Dr. Judith Cardenas, president and CEO of Strategies by Design, a boutique consulting firm helping organizations across the globe to innovate and design successful solutions and experiences for their clients.
She has spent the last 10 plus years empowering leaders and organizations to execute their vision, and reach their goals through processes focused on innovation, change, and co creation. Her academic background includes a Doctorate in Education Administration, as well as a doctorate in training and performance improvement.
She has completed a variety of postdoctoral training, including Leadership Development at Harvard University’s, John F Kennedy School of Government, Professional for Return on Investment for the University. Holds a number of certifications in innovation and design thinking.
Judith has created and delivered training to organizations and agencies such as the World Bank, United Nations, QVC, US, Navy, US Army, and much more. Thank you so much for joining us today.
Thank you, Sarah.
I’m excited to be with you, and excited to be with all of you, and thank you everyone for joining us today.
We’re talking about weather, Our favorite topics for our company, and for our clients, and hopefully, a topic that is of interest to all of you.
So, how AI is really impacting and changing the world of work?
So, in our office, we like to say that AI is the new evolution revolution.
There’s not a day that goes by where there’s something new coming out about AI, a new study.
Some challenge to AI, concerns around ethical implications, or even just a new AI tool.
And just to give everyone on this call a glimpse of the rapid speed of how everything’s moving, just in the month of March, we had over one thousand new AI tools that were launched in the world.
So, it is just an amazing time to be alive and amazing time to be in this space.
So today, we really want to talk about what’s stirring in the world of work and how this rapid innovation is creating something very, very different.
In our workspace.
Now, I’ve been asked tons of questions about AI.
First, we want to ask all of you some questions about AI.
I would like to start off this chatgpt webinar by talking about ChatGPT, it’s something that’s talked about a lot, 60 minutes talks about it, CNN talks about it and there’s so much chatter about it on LinkedIn and other social media aspects.
But what we’re believing, is that, just this one element of AI, ChatGPT, is transforming entire industries, how we do business, how we create and interact with content, and how we even influence our own productivity and performance in the workplace.
So, we want to start off with our first poll, and Sarah would love for your help with this poll. To get a little glimpse of our audience: are you using ChatGPT? Yes or no?
So, Sarah, you opened the poll for us.
Yes, we have the poll now live. We’ll give you some time here to submit your votes.
OK, great, we’ll give you 15 more seconds here if you have not voted.
OK, great, now let’s get those results up on the screen. Do you see those on your side?
Not yet.
So we have 41% saying yes and 59% saying no.
Wow. Awesome, awesome opportunity, here they are, 41%, yes, and 59 saying no.
So, this is great. This is going to be a great session for today. And we wanna learn just a little bit more about how you’re using ….
So, we have people in our sphere using it for HR operations or optimizing business processes, even just their own productivity.
We’re creating job descriptions and policies, L&D, coaching.
So, Sarah, can you open up the second poll? And see how those of you who said, Yes, I am using it. How are you? using ChatGPT?
But, we have the poll now live.
And if you haven’t other, and something that’s not on this list here, you can type that into the questions box, and we’ll give you some time here to submit your answer.
Kind of excited to see how people are using it, for those of you who are using ChatGPT.
And while people are submitting their votes, we had Jozsef saying that they use … through scripting.
Bryan said, Code revision and debugging Omri said, also used for editing and coding, and Teresa said, Not creating but revising job descriptions. Ah, wow! That’s awesome.
And Sonya said, rewriting titles.
Very cool.
Excellent. And let’s get those results up on the screen now from the poll.
So do you see them on your side there, Judith?
Not yet. It takes a bit to pop up, so what are the results?
Yes, we have 8% saying HR operations, 12% optimizing business processes, 35% for productivity, 8% for creation of SOP and job descriptions, and 37% using it for L&D.
That is amazing. So our highest is productivity and L&D.
So that is just amazing.
So we’d like to talk. We’re going to talk today about ChatGPT, what it is, what it isn’t, what should we be worried about, what should we be excited about?
And we’re actually going to touch and feel a couple of tools that are out there so that you can get an idea of what other AI tools really are out there in the world that could actually help with productivity, or performance, or just so many things that it can be worked through and worked with.
Now, … was released in 20 22, actually, November 30th, 2022.
And we’ll then, for weeks, we had a million users already.
It was a free, open AI platform that allowed people to simply register and use a ChatGPT function.
The power of ChatGPT, is that it understands the intent of questions. It tries to misunderstand it.
And it potentially creates what we consider human like responses.
And for us, we believe that it has the power to change the world of work.
And this is important whether you’re redesigning a service, or you’re trying to create some kind of outreach and marketing piece. Or you’re looking for a solution to a challenge a business challenge that’s out there.
ChatGPT can be used in many, many ways.
But for us, what was most important is for people to understand what ChatGPT was, and was not, versus just downloading the the app and immediately trying to post post questions to the element itself.
But the most common question we hear is, will AI takeover my job?
And we hear that a lot.
Because if you can think about even just a number of examples, everyone on this call talked about today, you know, everything from L&D to, you know, possibly rewriting job descriptions or tasks that would take us a lot of time from the normal perspective of work can now take us mere minutes to actually create redesign, Recheck create even code for a website.
Whereas, before, it was a manual task, that, you know it was part of our everyday work.
So, it’s not uncommon to hear will AI takeover my job and what we say is no, but someone who can optimize and coexists with AI will And here’s what we are seeing in the market.
Here’s what we truly believe: AI is to coexist with the human B. It’s really not to take over.
It could take over some task, but it should help optimize the world of work for the human.
So, what does that mean, for the world of work?
So, let’s be clear. ChatGPT is only one type of AI. So, in our work, when we’re actually helping people design solutions, or look at strategies, or try to understand where AI can optimize a business process or even fix one that’s broken.
ChatGPT is one of hundreds of AI elements.
And we want to always share that because we are seen in the market where people automatically think ChatGPT is the only AI element.
And it’s not, we have everything from the ability for AI to see, and to hear, and to automate, and to do so many things, the ChatGPT is only one type of AI, so if you leave today with even just that insight, I would be very, very excited about that.
But we also really want to help, not only democratize the ability to use AI. So remember AI is an open source.
You don’t have to pay, unless you get a higher version of the ChatGPT element, so they’ve democratized AI by giving it, having people having the ability to use it, but how we like to think of democratization of AI, is that we like to help people understand what it is, as well as it’s your ability to use it. So how does ChatGPT really, really work?
So ChatGPT in the shortage definition, is a language model that’s trained to produce text. Now, it can produce much more this time, it can produce code.
For Web sites, there’s going to be different modalities of different languages, visualizations, as the model gets more mature and trained on more and more elements, it will do more and more things.
Now, the language model that’s behind ChatGPT is a model that was trained with data up to 20 21.
So anything that has occurred after 20 21, those data element sets are not part of the language model.
So that’s important to really take into consideration when you’re asking it specific questions.
But if something happens, if there’s data, there’s research.
There’s elements in the social media around a topic, a subjective element before 20 21.
ChatGPT is trained on picking up those nuances, those elements of how you’re actually pumping it to ask a question.
It is optimized for conversational dialog using reinforcement.
And it is known to learn with a human feedback element. So it’s reinforced learning with the human feedback element.
You need to think of ChatGPT, as having co-worker or co-pilot what you’re actually having a conversation with.
What we see is that many times, where the missed step with ChatGPT is, is that the questions that are being asked are posed, or how the question is being posed.
Oftentimes, it’s limited, and will, oftentimes give you limited information, back, no things that trash in trash out, basically.
So, knowing how to use ChatGPT is just as important, as having access to chat …. And we have 23 different functionalities of how to use ChatGPT. For most of us, in the world, we’ve used only 1 or 2.
The beauty about ChatGPT is they sound very human, because they’re trained on data that was written by humans, And so, oftentimes, we hear people like, I’m so surprised this, Yeah, this sounds just like how I would have written it.
That’s because the data that was used behind the language model is written by human beings.
So it resembles the human language, and it will respond to human prompt to a prompt that you add into ChatGPT.
Generative AI describes the algorithm that can be used to create new content, including audio, images, texts, etcetera.
And there’s been a plethora of new AI apps using generative AI that have been released in the market.
Now, the beauty about ChatGPT is that, yes, it opened up the AI world to so many of us, but many of us are missing that.
The power of this opening of this new venture is that it also opened the ability for people to design, develop, and launch what we know as AI apps.
And today, we’re going to go through a couple of AI apps to show you how we use them in our small tech tech stack that we use on a daily basis.
So why all the fuss?
People are talking about it, buying about it.
Some love it, some like it, some think it’s wrong, something, so the information they give you is incorrect.
So much is out there in the world, and so the debate has begun, But here’s what we know for sure, This is a debate that will continue to grow and develop, and AI is not a fad, AI is here to stay, and AI is expected to impact the way we work.
There are a lot of benefits of AI, we know that it can increase quality of work if it is prompt and used correctly.
So, for example, the wonderful participant on our chatgpt  webinar who said that, you know it.
they could use ChatGPT to maybe be right somethin’ or reword something. So, it can increase the quality of a product, a process, a piece of text.
It can increase performance, and we’ve had people, even in our own small team, increase their performance.
They say they’re saving, but eight hours to 10 hours of work during the week, just by knowing how to use the tools at specific times during the day.
And, of course, the increase of AI apps.
But we do have risks, and risk are there are copyright infringements.
If I use AI to redesign a piece of music, and it sounds like a music that’s that is owned, you know, written and owned by a musician, I’ve infringed on their copyright.
There may be disinformation.
ChatGPT does have the tab, habit of occasionally giving you the wrong information, It is going to take what you prop with it, And it’s going to give you back what it thinks you want to hear.
So oftentimes there is disinformation. and there is propaganda.
And there’s always a question of plagiarism.
I believe there’s a lot of debate going on right now in higher ed and K through 12 is, know, what’s plagiarism?
And, you know, if I have ChatGPT right, something for me is that, know, that the most optimal way to learn, are they just taking someone else’s words from their big database is that plagiarism?
So, questions to be asked all the time and risks to be always considered.
And then we have a number of ethical considerations, but for this chatgpt webinar, I just wanted to focus on 2.
1 is Fairness, Bareness, in regards to how the information you received from Chet GBT is a biased and you’re going, we always assume that it’s biased.
We always assume that the pain on how we prompt the question, it’s going to give us information in a bias in a kind of in a slanted way.
So the more people in our office that use it and the more ways we know how to profit, the better it is for us to use. But fairness is very, very important Ethical consideration too, to think about.
Then displacement strategy. So a displacement strategy.
Ethical consideration is, if I use some type of AI element to automate a process, what happens to the person who is actually functioning and working through those processes, Are they displaced?
Can I take their skill set and mullett someplace within the organization? What happened to understand?
what happens to the people who actually take on that functionality?
And when it’s automated, what happens to their role? What happens to their job?
So, … considerations to always consider.
Now, as I said earlier, ChatGPT has really grown in not only awareness, but in popularity. Think about this for a bit.
It took Netflix 3.5 years to get to one million users.
It took Facebook 10 months.
It took the i-phone 74 days to get to one billion users, and took ChatGPT only five days to get to one million users.
So we’ve seen rapid uptake, and we’ve seen rapid usage, but not necessarily full adoption, And we’re going to talk about that in a few minutes.
So here are just some instances of how we the, how we use ChatGPT. Even in our business and the power.
We do use a lot from marketing perspectives. We’ve actually cut our marketing budget to buy 40% or so because it will create headlines and it will create call to action to, can actually write e-mails, and actually can do market research for us.
So, the power of ChatGPT, in your words, what you feed into an AI tool, needs to be specific.
It needs to create contexts, and then he needs to use the output as version one.
Rarely is there a time where I put something in ChatGPT, copy, paste it, and just use it.
I will actually talk to the system multiple times, in order to get it to where I believe that I want the content to look like.
And even after that, I may still take it, put it in a Word doc, and rewrite it a couple more times.
But it saves me time to not be looking at a blank page.
It saves me time by, spurring some type of creativity and innovation.
But remember, the power is on the specificity and how you create context for any AI tool in order for it to respond right back to you.
So as part of one of the downloads that we are sharing with you is actually a higher download on ChatGPT, and how you should actually prompted in a way that it will give you the most powerful information that you can use into your work.
So that’s one download we gave you that we hope that you enjoy looking at that download.
Now, as I said before, there’s caution.
ChatGPT is not 100% accurate.
The final train occurred in early 20 to 20 22, so there’s still a whole lot more that needs to be done.
We’ve all read about it in The Washington Post and other use papers and use channels that maybe ChatGPT gave. Wrong information, biased information, talked about things that were not ethically correct.
There are a number of data scientists and AI scientists that are working to make sure to increase these and add filters to ChatGPT to actually optimize the use of it.
And again, the ethical implications are challenging.
So let’s take a quick peek So I am going to open my own ChatGPT system and Sarah, can you see my ChatGPT?
Yes, OK, so this is an example that we give in the PDF that we shared with all of you, So if I were like, ChatGPT, this is my ChatGPT Plus account, to create a recipe, or corn, bread.
Well, here’s my classic golden cornbread tells me how long it’s gonna take.
It tells me the cooking time, total time, the serbians.
And I’ll give me a general type of recipe.
So that took a little but over 20, NaN for it to do just by a simple prompt.
But what I would say is that the more sophisticated your prompts are bagger, the information is given to you.
So this goes all the way with instructions.
As you can imagine, gives you tons of things.
It can even give you a gross grocery list of what you need to go by at the store.
But what if I want to it for it to create a recipe?
Or A First time Chef who is interested?
And baking a new corn, new type of corporate.
Now I’m creating different contexts for it.
And So we’re going to generate this X one.
So that’s going to be a little different. So it’s for first time chefs.
Now, it’s easy cheesy.
How can you convert for beginners?
So just by adding different contextual elements into the prompt, it will give you different iterations of content back to you.
So the more specific you are, and the more clear you are of the contextual elements around the situation, you want the content to be given back to you, the better the response is for chat G P T.
So there’s a big difference between the very first recipe and a recipe for a beginner.
So as you can tell, you can continually work, just even on this example of, I want to convert recipe with only five ingredients, or I want it for someone who has only 30 minutes to bake it, or I may have one for a chef that’s been an award winning chef, what their recipe look like.
Every time you add and change the contextual element, ChatGPT will actually respond to that, So that’s just one way for us to, to think about.
ChatGPT, how to create contacts, how to be specific in your prompt B, and how to understand that the more specificity that you have, the better it is for the response back.
As I said before, there are a lot of barriers to AI adoption. Even though we were able to get a million users in, five days, were up to 11.
I believe it’s 11 or 12 million users of … today.
There’s still a lot of barriers for the solo entrepreneur, for someone who works inside an organization, as well as the student. And the higher education and the teachers, and you name it, the barriers to adoption, are very real in today’s world.
There’s no clear strategy.
No one in the world has AI in their strategic plan.
Well, maybe some do, but the majority of us, AI, where does that fit in?
Where do do we need a policy? Do we need a strategy?
How do we use it? How do we not use? what’s an acceptable policy for the use of AI in our workplace?
There’s lack of AI knowledge. As I said before, ChatGPT is one of hundreds of types of AI.
So the more that we can educate and train people on all the different types of AI, the better it is.
On skills of the staff, most people were using ChatGPT, like Google, where you would Google a question, and then we’ll come back. But what we know is ChatGPT is so much more.
It’s all about the context and the specificity.
Well, the one caveat I will tell everybody is do not put any kind of personal information, or information about your employees, or even information that’s considered proprietary for your company.
There are so many ways of using ChatGPT in your business, on your business, with your clients.
And you can actually even customize and personalize types of e-mails and connections within minutes.
And remember, we always have ethical and legal concerns, and there’s always risk the liabilities.
There are risk and liabilities with Google.
There’s risk and liabilities with Siri on our Apple phones, and theirs, all types of ethical and legal types of considerations.
It’s just we believe ChatGPT has brought that up to the floor.
So, we wanted to share with you a couple ways that AI is out there, but these are not, this is not ChatGPT, these are other elements.
So, when we talk about AI and what we actually train and host workshops on, all the different kinds of AI elements, people quite astonished to know that AI can automate any object. It can extract information.
We have, yeah, we have predictive analytics, that’s powered by AI, we have automation that’s powered by AI. When you fill out an application, a loan application at a bank, it will extract information and sometimes populate it out for you.
There’s so many ways that AI is being used in our modern world today, and we have been using AI for a very, very long time.
So, I guess the best example I would give, those people who’ve told me, Ah, I don’t want to use AI. I’m not sure about it, I’m afraid. I’m afraid to use it.
I would say, Do you use e-mail?
They’ll often times say Yes. When I said, Do you have a spam folder?
We have a sample spam folder, the The algorithm for spam, for it to detect e-mails that should not be in your inbox, because they are.
So, we’ve been using AI for many, many years. We just didn’t always realize that that’s what we were using.
So, it can, you know, can understand, it can write tags, you can summarize symbol by data, and personalized messages.
So, that’s the power of ChatGPT.
Now, how will our world of workplace will look in 12 months or 24 months?
I’m excited to see what that’s going to look like.
I’m not sure, but I do believe, as more and more organizations adapt, chat GBT and other AI, the workplace is going to look quite differently.
Here’s what we’ve seen.
We’ve seen some disruption of HR, functionality, Everything from onboarding, people are using, AI elements, to screen applications, automate onboarding e-mails, even onboarding processes with learning new tools and techniques, and operational elements.
Recruitment is oftentimes, we are seeing AI using the recruitment process, where it’s matching someone’s skill set, with someone’s job opportunity.
We’ve seen people use AI to about an entire employee life cycle, because you can customize and personalize a AI messages, or understand, oh, maybe, specific needs of an employee.
And here’s another thing that we know, is automation and digitalization goals feature 54% of the companies are part of the long term corporate strategies.
Was not having enough workers in the workplace, or having a hard time, find that great match.
Organizations are looking more and more to automating digital and digital ties.
But here’s our question back to them, where should you automate?
Where should you add a digital element?
Is it at the beginning of a customer journey?
Is it somewhere in the sales cycle?
Just adding AI and ChatGPT at the beginning of a process is usually not the best strategy for organization.
So this is where we really come in to help and guide organizations to figure out where AI belongs.
So my question will go back to all of you. What do you think AI fits in your organization?
If you’re a consultant or a coach, how do you think you could use AI to customize and personalize, know, materials for different populations of people that you’re serving?
Where can that automation optimize your business?
Working it, slowing down.
So, not all AI fits in every business process.
Not all AI automates or optimizing business processes.
So, McKinsey just put out a state of an AI report.
56% of the respondents of their survey that sent out, said that they’re going to use AI in at least one function inside the organization. Within 2023. Think about that, 56%. More than half of the organizations they survey. Will you use AI in at least one function?
So all of you who are on the call today, which function, doesn’t make best sense to use some type of AI.
So I wanted to test out a few AI tools and share with all of you two tools that we use quite quite a bit called Gamma and seven taps and I will actually send all of you The.
Let’s see, I’m going to send all of you the links to them.
I just sent that in the chat box inside.
And Gamma is a tool that we use to actually create websites for us.
It will actually create PowerPoint presentations, and I just wanted to take a few minutes to show all of you how this can actually work.
So, I opened up my gamma site, and I’m going to click I wanted to start a new AI presentation.
And I have the option of using it as, I want to create a PowerPoint, or maybe just a document or even a webpage.
So, Sarah, what do you think I should create today? Let me ask you.
What would the audience like for us to create a presentation, a webpage, or a document?
Why don’t we have the audience at chat in? What would you what would you like to see today?
What what would be interesting to you to chat in there?
Let’s see, Presentation. It looks like it is the winner, and let’s do a presentation, OK, so we’ll go to your presentation.
So again, this is my co-pilot. It’s talking to me. Sounds good. What would you like your presentation to be about?
So, let’s ask our audience, again, what kind of presentation would you like for me?
Like to me to have my AI partner, help co create?
Top of which I’d like to see, and the questions.
Let’s see, OK, let’s do this one, How does Support Manager let’s see, Let’s see, something on leadership.
That seems to be like a common, a common theme here, OK, how about leadership mmm hmm?
You want leadership, in today’s world, you want leadership?
Tell me a little bit more about leadership. When you’re looking. What kind of presentation would you like to present on leadership?
Remote leadership, or leadership, See something like that?
OK, so I’m going to ask you to create a presentation on leadership in a hybrid workplace.
Keep in mind, I have 300 elements I can type in, So I only typed in 32.
I said, as I said before, the more specific you are, the more likely the output is going to be more powerful.
So, leadership in a hybrid workplace, it’s good, but the more and more I would add to it, the more. So do we want that in the US? Do we want that globally?
Let’s see here.
Let’s do the U S.
It looks like that’s the winner there, OK.
So, my partner says, Leadership in a hybrid workplace. and the sounds interesting.
Let me come up with a few ideas.
So, what should be the topics D?
So, it should be the highbred workplace.
Leadership, skills, Maybe best practices.
We’re going to continue.
And we’re gonna get to pick the format, So I’m just gonna continue with this one, I kinda like it.
Keep in mind the more and more specific, the more and more I’ll pop up more specificity.
So it’s actually going to create our PowerPoint for us, and I will do and probably in less than a minute or so.
So you can see the bar on top moving, it’s making some magic for us.
And I think it’s coming out.
So it’s going to look for images by our site.
It’s going to add some flair.
The longer and longer you put your outcome, are outlined, the more slides will actually populate up.
Got a little bit of work to do, moving along.
And I gave everyone that it’s free, it’s a free system.
I gave everyone the link on the chatbot so that you all can use it and play with it as well, So they’re giving everyone so many credits and WA la here we are leadership in a hybrid workplace. Not bad.
So that talks gives me some visions, tells me the parts of communication in a hybrid workplace, gives me some productivity strategies, tells me how to build a strong culture.
Tells me how to manage a remote team, talks about workplace security.
How I can connect with my team members?
How I might need to terminate someone.
Well, here’s my PowerPoint presentation.
At any given time, I can change the theme or the background, or I can change each. I can add a comment or share.
I can share this with a colleague or a co-worker, and right here, you can even add another card with AI. You can actually click and add something else.
You want to add another car, do you want a format you want to expand, it will do exactly what you tell it to do, and do it within a couple of minutes.
So this is one tool that we use, I would say, almost on a weekly, basis.
We actually created websites and PowerPoint decks, downloaded them.
We share it with other co-workers.
When we’re doing presentations, were teens or companies will have this actually, just try to help us be creative, because there are times, it’s like, oh my God, I have to create another PowerPoint deck.
So, this is AI and Action.
Gamma is an AI tool that is used to create documents, websites, and these kinds of presentations or proposals.
And it happened in less than a couple of minutes.
So so many things you can do with it. You can actually share it and actually will give you analytics of how it’s being used or touched, and you can actually edit it.
And as I said before, for us, we’ll just downloaded. We’ll make some changes. You might make some color changes at our logo.
But in any given time, the thing that took us a long this was crane, these long PowerPoint decks now takes us less than a couple of minutes.
So lots of time savings, so tell me what you think in the chatbox.
You know, tell us, you know, this is the, do you like this tool? Can you see yourself using it? And it’s just one of thousands that are out there. I just wanted to show you some of the tool that we use on a daily basis.
So, what’s the, We have love that amazing. Very cool. So, it seems like pretty Amazed by the capabilities of school.
Yeah. I mean, there are tools out there, and we bet our tools, guys, We look at who created, we look at why they created, we look at where the data is saved.
We look at, can I integrate this tool? So, there are some presentation AI tools now that integrate directly with PowerPoint.
So, now, I’m in PowerPoint, I’m boom, my AI pops up, and I can just have AI create some content for me, because sometimes I get stuck.
Sometimes it’s like, I don’t know what to say, or how to say it.
Um, we have ways of adding images, and there’s actually AI tools that will create your PowerPoint decks in different languages.
So the world is out there, We try to vet as many tools as possible on a weekly basis just to check things out, and when we work, during our workshops, we have workshops where we’re actually training people on productivity tools and AI tools.
We actually would show you how you would do that. How would you edit it?
How could I have made that different and you just keep playing with it and playing with it.
And as I said, like with a couple, I love everybody’s reaction but holyc**p. It’s like, what am I? I’m just like, I love this tool! So, this is, I just wanted to share this with you and share the link with you.
So, we have four minutes. So let me show you one more tool. Yes, they’re Just before we jump into this next tool here. We did have to question comments, questions that are coming through from the audience pretty regularly. one is, can you export this into a PowerPoint or PDFs?
Yes. You can.
So, you would just click here, you can write.
Sorry, you click on Share. When you click share and you can export it, you can embed it.
If you have a website or an internal website, SharePoint, it’s about nature and you can embed like a little training PowerPoint deck in there, or you did share publicly.
When I hit Export, I can export it as a PDF.
Great, and then answer the question I was asking was, Does the AI say that sources is a, you know, verify facts that are being included hazardous?
So this particular one, you would have to verify facts, but we do have a couple of AI tools that we use that will verify facts, that are used primarily for research, and we are more than happy to show those as well.
So, great question.
Great question, and as you could tell, when I added the prompt in there, I did not, it wasn’t too specific, so the more specific I can get, I think, the better would be.
If I wanted to add quotes, or something from the literature, I should have added that to the prompt.
So the more you add to the front, you should see some of my prompts, they look like paragraphs, but I’ve trained myself, the more and more specific and context based. I create my prompt.
Remember, you had 400 characters in that prompt It will do what you ask it to do. I didn’t ask it for references, so that was all on me. But that’s a great question.
Are we ready for the next tool? Everybody’s ready for the next tool?
Yes, Let’s move on to the next tool.
OK, So seven taps so seven taps is 1 of 3 tools we use to design Small Micro courses What we know is that?
The age of, you know, 50 to 60 to 70, you know, kind of slides from teaching, very much, it’s kind of not where it needs to be, It’s pretty much over.
And, so, we looked for a couple of AI tools that would actually help us create courses. Now, we use the word course in a very general manner. I’ll tell you why in a minute.
So, for this one, this is my link, and I send you a copy of the link to get in here.
It’s going to ask you to register, but it is for free, they do have a demo for free, and it’s going to ask us to create a course, so So let’s ask the audience, what kind of course do you want me to create, but top, we’re going to create a mini course.
Do you wanna down giving feedback to Lori, what isn’t?
So type that into the questions area.
And can we do something about, Let’s see here, dealing with conflict?
I’m going to put in the workplace, just to give it a little bit more context change.
OK, so, let’s see what it does for me, so it’s researching the topic for me.
And you can tell we’re about 18 or 19% quarter percent done, not choosing the right words for me.
And here we go. Our course has now been created.
So, we can’t show us how to deal with conflict in the workplace.
Conflict resolution is an important skill to have that’s explored further, and basically, it gives me a small, mini course that almost looks like Instagram Post, but, our clients love it. And what I’m gonna talk to you, disciplined, female: How we actually use this.
So, you could see it, broke down the topic into small, little, mini chunks of content.
I shouldn’t listen to both sides and I need to find a compromise. I need to implement a solution, a follow up.
It actually can give me a quiz. How should I best deal with conflict?
And then, it tells me how confident I am trying to measure whether or not these small, little pieces of a habit, actually, we’re having will be more confident in dealing with conflict.
Then, it will actually create an avatar that talks me a little bit about the summary of this.
I’m going to congratulate me.
So, here we go.
I created your course on conflict, probably a little bit less than a minute.
How are people feeling about this tool?
Please type that in. Sarah. What are you seeing?
People are? They’re saying, Wow, this is amazing. Oh, my gosh, wavy.
Yeah. It’s really cool. I can upload my logo. I can create small chapters.
Let me share with you a bit about how we use the tool and then we’re going to open it up for Q and A So, oftentimes, as I said the word courses, Gary, I use it in a very generic manner, but let’s say I’m going to offer a webinar or training. I will create a small micro course to welcome everybody to the course, so they’ll get a link. It can show them how to prepare for the course. Maybe something they need to download.
I can even pre polo see where they’re at with their confidence level and maybe some information they want to learn.
Before an event we sent out a little Michael Kors welcoming everyone to be a bet and highlighting the chore Do things that they’re going to experience.
So they come prepared, we’ve created some context for them. And they’re wildly engaged in the event, whether it’s virtual or face-to-face.
We have seen organizations train 2 or 3000 people just using little micro courses and building it up into chapters.
It can be used for anything from safety, all the way to, you know, communication skills, and you can actually build it up.
Each card can be edited. You can duplicate it. You can add an image. You can show tax.
So there, you know, again, you could at, you know, add tags, high tags.
You could just click on it and change the words that are more related to your own company.
So, there are lots of ways to do it, and so, we just wanted to show this particularly towards everyone as well.
So thanks for letting me play out with our AI tools and just, you know, want to show you a couple of that we use. Those are just to re-use. As I said, about 5 to 7, we have different formats of tech stacks, depending on the goal you want to achieve.
And again, we really try to bet all the scores are the tools.
And for those of you who said that, you use AI in LLD, we have tons of cool tools that we use that we can create avatars to train people, create micro courses with avatars, create actual websites for learning systems, or learning content.
So your imagination just helps us really move forward with with the AI tools.
So with that, let’s designed together and we would love to see if anyone has any questions.
Yes. We do have many questions coming through. So we’ll get through as many as we can today. And our first question is coming from Dana, who would like to know can the micro courses be uploaded into an LMS from that seven tabs?
Yes, Yes, they can. So we used three types of microbe courses done.
So if you’d like to connect with me, I could show you the other ones that we use. All of them have an i-frame that can actually be embedded into your LMS.
And so we’re doing that with a couple of clients.
So, as a subcontractor or contractor, for some programs, they’re just excited that they could take our continent and embed it onto the LMS. So, the answer is, yes.
Great. And this next question here is coming from David, who would like to now. David says, Let’s say I wanted to create a free ChatGPT account just to play around and test it, if I did this through my work network. Even if I use my personal e-mail, how dangerous would that be are companies blocking this?
Yes. So, I would have a conversation with your CTO, your chief information officer, in regards to whether or not they have a policy of using ChatGPT.
We do have organizations that will not allow anyone to use their personal e-mail to set up an account.
What’s going to be interesting, David, is that when ChatGPT is going to be embedded into Microsoft Word, so it has already being rolled out already where AI tools are going to be embedded. Especially ChatGPT is going to be embedded in Word and PowerPoint, where it’s going to pop up, and a small AI Assistant is going to pop up and say, How can I help you?
So organizations, we’re starting to work with organizations on.
Do you have an AI governance strategy? What’s your policy on AI, and start having that conversation.
For those organizations that are not allowing employees to use ChatGPT.
Ask them if they use Bard or any other kind of AI tool that’s out there, now Bard and ChatGPT are not the same thing but it does give you a touch and feel of an AI tool so that that would be my suggestion for that.
Great. and this next question here is from Steven, who would like to know, does the AI edit a presentation that you already have?
Yes, there are some AI tools where you can actually upload your PowerPoint, It can edit it, change images, make things three-d., hyper looking, you know, just really beautiful images.
So, again, being very, very clear, The type of tool you need.
What are you spending the most time at and work?
That’s really paying your productivity, and then we go and look for the tool that has a good match.
For some people, they have a lot of PowerPoint, and they don’t know what to do with it.
So, one of my other course sites that we use can actually, it allows you to upload PDFs, so we convert our PowerPoint to PDF and upload them.
So, there’s lots of things you could do and then we added up.
So, there’s lots of ways to use AI, The mat, you know, you can only imagine it’s, so, there are some sites where you can upload that, I’m not sure if gamma is one of them, but I can double check that for you as well.
And this next question here, from Michelle, regarding the gamma tool, can you ask it to customize a presentation for a specific type of audience, such as teachers or children? Et cetera?
Yes. Yes, you can, again, whatever you put it in that context box, I’ll be remembered.
I only use 40 characters out of the 400 more specificity, the better.
You can ask it, not only for teachers. You can ask him to write it in fifth grade level, or you can ask it to have more images and less words. You can ask it to create bullet points instead of long text sentences.
The more specificity you ask, the better.
Sometimes I will take the ChatGPT first and prompt it to give me an outline for specific age group, and then I will use that and I will put it in a tool and I will actually convert it into a PowerPoint deck.
So, the tools aren’t meant to necessarily stand alone, you can mix and match them, you know, as you go.
Great. And this next question we have is coming from Penny, who would like to know. How do you upload content into these tools for it to learn and based from that?
So there are different kinds of AI tools so the app, the other tool that I use besides ChatGPT is Jasper, and Jasper AI actually learns my language. So the more and more I use Jasper AI It will learn the vocabulary and the terminology that I use in my workspace.
Chad GBT doesn’t work that way, but Jasper does.
So we would have to help find tools that you can actually train, but you can actually create your own chatbot.
Was no code?
You can actually train your own chat bot to put on your website, and it will learn the vocabulary in the words of your company.
From your website.
You can actually create a Q and A like in less than 30 minutes or so.
So if you’re trying to train an AI tool, you know, you would use something like Jasper, because Jasper will actually start mimicking your own vocabulary, and it’ll say, That’s not how you That doesn’t sound like you.
Babies should be read in this way.
So not all AI tools are equal, and not all AI tools do the same thing.
But I would say like Jasper would be one that you can actually train.
Great, and then we’ll answer one more question for today, coming from Todd, and Todd asked, how could the tool ever come up with anything that isn’t common in its database? How would it not eventually result in a net and less creative content?
So a couple of ways.
It doesn’t know creativity.
It basically responds to the prompt or give you, we give it the creativity.
So when I talk about how AI will not replace me, but someone who knows how to use AI, good replacement, because the creativity comes from the human, and not necessarily the technology.
So I don’t see anything, although I see, like, these tools be like super cool, what I consider creative, an innovator, It’s from a different perspective.
So I use the tools for where they’re at, or what they can do, and enhance, but I still have to add my own creativity and innovation on top of that, to create a full presentation or format of what I want to present out.
Now, will the tools ever be creative? I think they’ll have some sense of maturity as they move forward.
We’re just at the beginning of the AI wave, guys. We have a lot more to go, and we’re just entering this brand new world, that’s just beautiful.
And so, my hope is that there’ll be some level, I believe, that things like empathy, creativity, innovation, that’s from the human perspective.
We add that to the AI tool by adding into the right context, and the right information goes hand in hand.
Great, and, and with that here, that does bring us now at the top of the hour. That was such a quick hour that flew by. Thank you so much for this really informative and an informational and really amazing AI and chatGPT webinar today.
Thank you, thank you for everything, Sarah, Thank you for everyone who joined us, and please download the downloads we created for you guys and, you know, keep the links to what we shared with you, and we’re here to help and support you, so, thank you so much.
Yes, and make sure that you check your e-mail for some follow up, with some really great offers, coming from Strategies by Design Group today. And, as a reminder, today’s chatgpt Webinar was brought to you in partnership with Strategies By Design Group and HRDQstore. You can learn more at both of their sites. And I look forward to seeing you all in next week’s webinar. And thank you all for joining us today. And for participating in our session. Have a good one, guys.


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In this episode, we have Judith Cardenas, owner of Strategies By Design, a consulting firm focused on human-centric solutions in the learning and development (L&D) space. Join us as Judith shares her expertise on the evolving landscape of L&D, exploring the changes driven by personalization, automation, and AI. Get ready as we discover key takeaways from her recent webinar, AI and ChatGPT shaping the future of Work: Key Insights and Immediate Takeaways for Every Day Leaders. From the one thing everyone should know about AI to essential advice for leaders, this episode is packed with valuable content to help you navigate the transformative power of AI in L&D. Tune in now and unlock the potential of the human-centric future!
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