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Recorded, on-demand webinars are available for HRDQ-U Members. Join today!
57% of people would do almost anything to avoid a difficult conversation, according to a 2015 study by Chartered Management Institute. It’s only human nature to feel anxious or rattled leading up to, during, and after a hard conversation. In this webinar, you’ll discover how to stay calm, assertive, and in control – even with the most difficult people – while keeping yourself safe and getting your needs met. By using communication skills that therapists and mediators regularly use, you can keep discussions productive and on track. As a licensed therapist, executive coach, and facilitator who has guided countless others through hard conversations, I’ve helped people learn how to confidently communicate in a variety of situations. In this interactive session, you’ll leave with specific skills, not just theory, that you can adapt and implement immediately. Because when done right, these conversations can transform stress into stronger relationships and greater collaboration.
Mastering Difficult Conversations
In this self-paced course, you’ll learn how to prepare and communicate assertively and effectively in difficult conversations. You’ll also learn proven skills to respond to difficult behaviors in high–stress conversations to maintain your own boundaries to achieve the outcomes you’re looking for and build deeper relationships.
Use code HRDQU for 10% off!
Chris Wong is a certified executive coach, licensed therapist, and seasoned leadership development professional with a proven track record in the nonprofit sector. He specializes in guiding leaders through strategic prioritization, confident navigation of difficult conversations, and fostering high-performing cultures. As a facilitator and public speaker, Chris has trained hundreds of leaders and spearheaded successful organizational projects. His extensive experience spans nonprofit, health insurance, and government systems and encompasses leadership development, strategic planning, change management, and diversity, equity, and inclusion.
Currently, he partners with human service nonprofit executives to execute strategic plans, addressing challenges such as conflict resolution, culture enhancement, productivity improvement, and fostering inclusive work environments.
Website: www.myleadershippotential.com
I work with human service nonprofit leaders to execute their strategic plans so they can have the impact they want. I also work with HR and L&D departments to build leadership development programs that get results.
Learn more at myleadershippotential.com
Training Tools for Developing Great People Skills
This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.
Learn more at HRDQstore.com
