Communication Style 101 | HRDQ-U webinar

Communication Style 101

This On-Demand event was originally presented on April 24, 2019 (60 min)


Effective communication is the cornerstone of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. If your organization strives for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy, knowing employees’ communication style is where you need to start. With that information, you’ll be able to bring about meaningful improvements in communication skills because participants will gain understanding of how their own style work, and how it effects others.

In this webinar, you’ll learn about HRDQ’s number one product, What’s My Communication Style and why communication style training matters most of all in the workplace. This proven training assessment and workshop identifies an individual’s dominant communication style – Direct, Spirited, Considerate, or Systematic – and the communication behaviors that distinguish it. Let us show you how you can incorporate personality style and communication skills into your training efforts.

Attendees will learn

  • The four primary personality styles.
  • Understand the principle preferences and behaviors that motivate each style.
  • Explore how assertiveness and expressiveness influence effectiveness.
  • Understand which combinations of style and behaviors can lead to tension and relationship stress at work.


Peggy Greenberg is president of Peggy Greenberg Training and Consulting. Peggy has over 30 years of experience in staff and organization development. Prior to starting her own business, Peggy was the director of the Office of Education and Training for the United States Senate. Her office was responsible for the training and development of Senate staff in Washington D.C. and throughout the country. She has also held Director level positions in large health care systems in Washington D.C. and Boston. Since starting her own training and consulting firm, Peggy’s clients have included the Department of Justice, US Senate, Glenridge Healthcare Solutions, CAQH, K12, and the City Of Alexandria to name a few.

Peggy is passionate about the importance of lifelong learning and the value of developing employees to their full potential. Her clients know her as someone that is very skilled at competently assessing needs and designing learning that is both engaging and relevant. Peggy’s passion for continuous development drives her to always seek new ideas, concepts and methods to enhance her professional skills.

In addition to her undergraduate degree in nursing, Peggy also holds a graduate degree in adult and continuing education from Boston University.



Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

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