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Have you ever had anxiety or stress over a future conversation you need to have with someone? Hard conversations become even more challenging when confronted with difficult behaviors that hinder effective communication. These behaviors intensify the stress associated with the conversation, leaving you feeling overwhelmed, frustrated, and unsure about how to move forward. Developing effective strategies for managing conflict can help you overcome these feelings.
Learn expert tips and strategies to address difficult behaviors head-on, diffuse tension, and build rapport. You’ll walk away with tangible ways to prevent these difficult behaviors and proven techniques to confidently navigate challenging interactions and achieve positive outcomes.
Mastering Difficult Conversations: Developing confident communication skills for challenging situations
This LeadershipPotential course was specifically designed to help those who have trouble navigating difficult conversations in their personal and/or professional life.
If you find yourself feeling stuck at important personal or professional milestones – this self-paced online course can help guide you through some of the roadblocks and pitfalls preventing you from mastering your confidence.
Get 10% OFF with code HRDQ
Chris Wong is a certified executive coach, licensed therapist, and seasoned leadership development professional with a proven track record in the nonprofit sector. He specializes in guiding leaders through strategic prioritization, confident navigation of difficult conversations, and fostering high-performing cultures. As a facilitator and public speaker, Chris has trained hundreds of leaders and spearheaded successful organizational projects. His extensive experience spans nonprofit, health insurance, and government systems and encompasses leadership development, strategic planning, change management, and diversity, equity, and inclusion.
Currently, he partners with human service nonprofit executives to execute strategic plans, addressing challenges such as conflict resolution, culture enhancement, productivity improvement, and fostering inclusive work environments.
Website: www.myleadershippotential.com
I work with small to mid-sized HR and business leaders to help them get out of the weeds and get more strategic in their roles. I offer coaching, training, and consultation, and help leaders get things done.
Learn more at LeadershipPotential.com
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“HRDQ-U always has the best content that isn’t rudimentary. The webinars are a perfect blend for novices/beginners, or a refresh for others, and developed content for those who wish to learn more. Meetings always seem well organized, with no interruptions, and it’s easy to use your hosting platform. Thank you for a well-executed show.”
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