Your organization’s ability to manage accountability is key to its success. Among top-performing organizations, 77% of leaders reported employees of all levels are held accountable for results, according to an OnPoint Consulting survey. Only 44% of leaders said this was true at less successful organizations. Learn how to recognize and measure accountability, manage accountability more effectively, and evaluate how well your team or organization is performing in this area.

Many leaders would say they want to create a culture of accountability, but what does this look like when it’s put into practice? How can you measure accountability within your team or organization? What are some challenges that keep you from holding others accountable? How do you respond to someone who makes excuses?