The Power of Trust Building in Uncertain Times

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The Power of Trust Building in Uncertain Times

This On-Demand event was originally presented on June 18, 2020 (60 min)


Trust has been cited as being critical within organizations for years. It is common knowledge that teams cannot perform at their highest function without it. Trust is foundational to effective leadership, driving high team performance. When trust is present, there is nothing people cannot achieve. Yet, when it is low or absent, the lowest common denominator becomes the norm, and people struggle.

What does trust mean? What steps can leaders take to build trust in their leadership and within their teams? What behaviors are essential to breaking down silos between teams, enhancing collaboration, and increasing teamwork among people while fostering open, honest dialogue?

What are the key behaviors essential to leading their teams during times of uncertainty and ambiguity? How can leaders make it safe to allow people within their teams to address their concerns, admit mistakes, share information, set realistic expectations, and involve others in decisions that affect their jobs and their lives? What are the steps people can take to rebuild and sustain trust moving into the “new future”?

Drs. Dennis and Michelle Reina have been researching, writing, and teaching trust to leaders and their organizations for close to 30 years. They have direct experience working with leaders to support their teams through times of change and uncertainty. A key and proven Reina process has been transferring trust building® capability to these leaders.

Attendees will learn

  • What trust means.
  • To identify the Three Dimensions of Trust and their 16 behaviors.
  • To understand the key behaviors that are essential to strengthen trust within themselves and others.
  • To grasp the specific behaviors that are essential to breaking down silos and enhancing collaboration and teamwork.
  • The Seven Steps for Rebuilding Trust® when it becomes eroded or breached.
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The Power of Trust Building in Uncertain Times

Special offers from our sponsor

Trust Assessment Virtual Certification Program

Begin your trust-building journey with an online certification. Reina Trust Building’s Trust Assessment Virtual Certification Program is ICF-accredited for up to 48 CCEs.

Get 20% OFF for HRDQ-U webinar attendees.

Complimentary 30-Minute Consultation

You can also receive a free, 30-minute consultation if you mention HRDQ Webinar!

To access these offers, email Dennis and Michelle at or by phone at +1 802-253-8808


Dr. Dennis Reina and Dr. Michelle Reina are the pioneers of trust building in the workplace, and for 30 years, their global firm, Reina Trust Building® has been acknowledged as the World’s #1 Trust Building® Specialists. The leaders and teams Reina supports are communicating better, being more inclusive, attracting more talent, posting higher earnings, reducing unplanned turnover, measuring higher engagement, and building stronger trusting relationships. As a result, Reina helps these organizations achieve faster growth, confident leadership, stronger teams, and soaring profits through a research-based, proven, and practical approach, a unique suite of psychometrically valid and reliable assessments, and powerful developmental tools – all centered around trust building.

Reinas’s recognition and awards include the Global Strategic Leadership Award at the World HRD Congress in Mumbai, India. Their client list is a “who’s who’ in finance, technology, medicine, education, pharma, entertainment, public service, and many other sectors. A sampling of clients are American Express, Astra Seneca, Ben & Jerry’s, CNN, Gulf, Harvard University, Johns Hopkins Medical Center, Johnson & Johnson, Lenovo, Lincoln Financial, MillerCoors, Qantas, Starbucks, Toyota, U.S. Army, U.S. Treasury, Visa, Voya Financial, and Walt Disney World. Their thought leadership has been valued by readers of The NY Times, Wall Street Journal, Bloomberg’s Business Week, Fast Company, Forbes, Fortune, Harvard Management Update, Inc., Time, USA Today, CNN, BBC, and CNBC TV and radio.


Reina TrustBuilding
Reina Trust Building®

Reina Trust Building® clients are universal in expressing the need for trust in the workplace has never been greater! Leaders are feeling the stress and consequences of rapid changes that are challenging to keep pace with and make sense of.  Many of the changes are new – heightened safety protocols, increased layoffs, furloughs, pay cuts, and changes to working relationships and workplace dynamics.

In organizations where trust is high, leaders who display strong character, communicate honestly and often and trust their own and their employees’ skills and capabilities will thrive in these challenging times. Conversely, in organizations where trust is vulnerable or regularly eroded, behavior and productivity look markedly different, as do business results.

Trust can be earned and strengthened during these difficult times in a way that will define your new future”. The work will get done well through relationships, and effective relationships are built on trust – trust of character, communication, and of capability. It begins with you. We look forward to exploring the positive impact of building a trust-based culture at work with you.

As business leaders, in-demand speakers, consultants, workshop leaders, and executive coaches, Drs. Dennis and Michelle co-founded Reina Trust Building® to specialize in measuring, developing, and restoring workplace trust globally. They have co-authored two award-winning, best-selling books: Trust and Betrayal in the Workplace (3rd ed) and Rebuilding Trust in the Workplace.

Learn more about Reina Trust Building®

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