THE BIG THREE: 3 Essential Skills Every Middle Manager Needs to Lead Up, Down and Across

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The Big Three | HRDQ-U Webinar

THE BIG THREE: 3 Essential Skills Every Middle Manager Needs to Lead Up, Down and Across

View on August 13, 2024
Start time 2:00 pm (ET)


As a leader in an ever-changing world, your leadership can be tested daily, even hourly! Although you can, and should, celebrate the successes and milestones, you know the frustrations and annoyances can seem, more often than not, impenetrable. When it comes to leading and managing people, there are many big challenges you need to deal with, but there are some middle manager skills that can help.

Do you

  • Struggle with your team getting their work done the way you expected it?
  • Arrive at the office first and are usually the last one out – or the first switch on and the last to click off – and you regularly work late into the night, feeling like precious family time is sacrificed?
  • Struggle to get staff performance to improve?


To overcome these and other people management challenges to be a confident, skilled, and successful middle manager, you need to master three core skills.

This webinar is designed to re-connect, re-energize, and re-ignite the core skills in you with the three fundamental skills that will improve communication, workflow, employee engagement, and performance, as well as your own career success. When you apply the learning from this webinar, you will gain confidence and clarity in your leadership. It’s not about doing it all; it’s about doing the right things at the right time!

This live event is free. A recording will be available after the event with an HRDQ-U Membership for Learning Professionals.

Attendees will learn

  • That they can’t do it all – something has got to give, and they will learn what has to give.
  • How to explore the real role of a leader and how this helps to focus leadership attention.
  • The three core skills every middle manager needs to master for greater productivity and profit.
  • How to engage employees for improved performance.
  • How to get more done without doubling their efforts.
  • How to be the leader others want to follow.
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HRDQ-U is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP®️ or SHRM-SCP®️ recertification activities.
THE BIG THREE: 3 Essential Skills Every Middle Manager Needs to Lead Up, Down and Across

Special offers from our sponsor

Leadership 101

This training program gives new and experienced managers the skills they need to develop and refine their leadership skills to retain employees and clients, make better decisions, and improve performance.

Take 15% OFF with code LEADERSKILLS


Sally Foley-Lewis inspires skills managers to be high-performing, purposeful, and productive. Obsessed with leadership and professional development that ensures people reach their potential. Sally’s presentations and programs positively impact your confidence, leadership, and results.


  • 2021 University of Southern Queensland – Outstanding Alumnus of the Year – Business and Enterprise
  • 2021 A.I. Influential Businesswoman – Winner – Most Inspirational Leadership Development Specialist (Australia)
  • 2021 ROAR Success Awards – Silver Leadership Award
  • 2020 Gold Stevie Award – Female Entrepreneur of the Year – Business Services
  • 2020 Bronze Stevie Award – Female Entrepreneur of the Year – Consumer Services
  • 2020 Breakthrough Speaker of the Year by Professional Speakers Australia
  • 2019 finalist for Australian Learning Professional of the Year
  • 2019 Australian Champion Sole Trader winner – Australian Small Business Champion Awards
  • One of the 25 LinkedIn Top Voices for Australia for 2018 for her thought leadership.


She is a global professional speaker and has authored multiple books. The drive to support and skill managers comes from her own CEO and senior leadership experiences. Sally delivers presentations, keynote speeches, workshops, and coaching – live online and face-to-face – to skill managers and boost productivity and self-leadership.

Blending 20+ years of working with a diverse range of people and industries in Germany, the Middle East, Asia, and across Australia. Sally has extensive qualifications, a wicked sense of humor, and an ability to inspire and make people feel at ease. Sally’s your first choice for mastering skills, facilitating action, and achieving results.

Connect with Sally on InstagramYouTube, and at



Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

Learn more at

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Everyone is talking about HRDQ-U webinars!

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“The information presented in describing coaching, feedback, and delegation is exactly what I need to start my new job as a program manager. Thank you for taking the time to present this today.”

Chris A.
Program Manager
Goodwill of Orange County

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“The presenter was very engaging! She made it easy to stay tuned in and the hour flew by before I knew it!”

Elizabeth S.
Senior Employment Specialist
Goodwill of Orange County

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“I loved that the training was done within an hour and touched on important topics. I can definitely do more work on my coaching skills and will use some of the techniques the presenter suggested.”

Joann R.
Supervisory US Probation Clerk
United States Probation Office


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