Success Starts with Onboarding | HRDQ-U Webinar

Success starts with Onboarding, a Virtual Path Forward



Remember your first day at the new job?  Who knew there were so many benefit options?  Do I put a 0 or a 1 on the tax forms?  The video from the CEO was interesting and lunch was nice, right?  Nearly 50% of hourly workers leave within 4 months and the same is true for senior leaders brought in, they leave in 18 months.  As a leader you want people to stay so prepare them for success with a robust onboarding experience!

Onboarding in our hybrid workplace involves blending content resources and using virtual tools to create connections with teammates, and business partners, and includes learning scheduled in the workflow to meet the annual business lifecycle.  A key component is creating a structured networking experience with others in similar roles to support performance and growth and developing the connections the new hire needs to be successful in their role.  This model focuses on providing clarification of new responsibilities and expectations to new team members who won’t have experiences that leave them frustrated, confused, feeling alone, and unsure of their ability to be successful in this new role.

A structured onboarding program is key to long-term success and involves a strategic long-term plan. In this session, I will share a process that combines tactical training targeted around the needs of the role using the 4 “C’s” +1 model that centers on constant communication, feedback, and performance measurement — all factors that impact employee retention and engagement.  We’ll explore the employee lifecycle for mentoring and development and how connecting people together builds the internal network and supports collaboration.  Onboarding is more than a 1 and done session, it’s a process that prepares people to be successful for long-term performance.

Attendees will learn

  • To identify a process lifecycle that aligns worker needs with organization business needs to focus on long term retention.
  • To identify the 4C’s + 1 and describe how they can engage and support an employee in a new role to be successful.
  • To describe the areas where technology can be used in the onboarding process to benefit the employee in being successful in their role as they work in remote locations.


William J. Ryan, Ph.D. is the Founder & Principal Consultant with Ryan Consulting, LLC using learning as a strategic business tool to develop and impact people to improve retention, engagement, and performance.  Bill has a demonstrated record of corporate and industrial management experience leading performance support and instructional design teams globally including government (Dept. of Energy), high technology (IBM & Westinghouse), and health-related industries including home health care and insurance (Humana).  Recent client work included developing a strategy on a page (SOAP) as well as a leadership development plan for a national financial firm, a comprehensive talent staffing and development plan for a manufacturing concern, an implementation strategy for a Hiring for Competency model used by the National Retail Services, and a state initiative focused on workforce development helping businesses retain and develop employees. Additional work has supported a clinical start-up focused on improved neonatal techniques for clinicians across the country and a blended leadership and coaching program for a multi-state manufacturing concern. Bill holds an M.S. from Ithaca College focused on Instructional Design and a Ph.D. in Computing Technology in Education from Nova Southeastern University.

For more information, please visit his website at, via email at, or (502) 797-2479.  He is active socially via Twitter (@WmJRyan) and welcomes connections via LinkedIn.


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