Order out of Chaos: A New Way to Assess Training Needs to Build Programs that Actually Deliver | HRDQ-U Webinars

Order Out of Chaos: A New Way to Assess Training Needs to Build Programs that Actually Deliver

This On-Demand event was originally presented on March 5, 2024 (60 min)


What’s the difference between plans and planning? Dwight Eisenhower said that one of these is “worthless,” while the other is “everything.” Are you confident you know which is which? If you’re uncertain, that means you’re like most people, and that also means this webinar is for you. Come join award-winning training designer and author Scott Provence as he explores what often happens to the best-laid plans for training and HR teams. Participate in hands-on activities as you learn a brand new way to assess training needs and spark communication throughout all levels of your organization. You’ll leave with a free and ready-to-use template for successfully planning the next big development initiative for your teams. Perfect for designers, trainers, and HR leaders, this session will show you how a simple 30-minute exercise can help your organization calibrate its Learning and Development priorities from the executive level all the way down to the front lines of work.

Attendees will learn

  • Why training needs analyses often fail to make it past the planning stages.
  • Why stakeholders and learners often disagree with what a team’s biggest challenge is.
  • How to tell the difference between simple, complex, and chaotic tasks.
  • How to tell the difference between a need best solved with training versus a need best solved by systemic change.
  • How a 30-minute exercise can jumpstart conversations and collaboration throughout an organization.


Scott Provence is an award-winning instructional designer and author. He has delivered programs throughout the U.S. and Canada, and built material for everyone from one of the world’s largest private employers to the U.S. Department of Justice. In 2019, he won Training Magazine’s award for Excellence in No-Tech Gamification. Using a unique combination of instructional and game design, Scott’s passion is turning expert-level concepts into engaging products for a general audience. He is the author of the new book, Fail to Learn: A Manifesto for Training Gamification, which he has presented to Learning and Development groups across the U.S., as well as Hong Kong and Scotland.

Connect with Scott at scottprovence.com.



Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

Learn more at HRDQstore.com

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One Response

  1. I really valued the discussions throughout the webinar, and especially the Emergent Needs Analysis resource – thank you!


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