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Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits – from sparking creativity to better problem-solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
Join us for Managing Conflict in the Workplace, where you’ll learn how to achieve the benefits of constructive conflict management. Led by David Alumbaugh, we’ll explore the three most typical types of conflict and the five strategies for managing it.
This webinar is based on the HRDQ product Conflict Strategies Inventory. This training workshop improves an individual’s ability to successfully handle conflict scenarios in the workplace. Based on more than 35 years of research, Conflict Strategies Inventory accurately identifies one’s typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and the accompanying workshop provides skill practice in resolving day-to-day issues.
Conflict Strategies Inventory
Don’t let conflict get out of hand. This tool accurately identifies an individual’s typical conflict response, evaluates the possible outcomes of each strategy, encourages the use of more effective approaches, and provides skill development for handling everyday issues.
Take 15% OFF this resource with code CSI15
David Alumbaugh has managed institutional-level sales for domestic and international accounts. He has more than 20 years of sales and sales management experience, and he is also an adjunct professor of business at Baker University, where his expertise includes 20 years of teaching MBA courses to working professionals, including organizational and marketing management. David also serves as a faculty mentor for the development of new teachers. As an HRDQ Senior Trainer, David’s training style is focused on the “how-to” and not just the theory. This technique generates buy-in, accountability, and self-discovery to produce long-term results.
Training Tools for Developing Great People Skills
This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.
Learn more at HRDQstore.com
“This really got me thinking about how I handle conflict and how I WANT to handle conflict. Seeing the different ways to handle these situations was eye-opening.”
Kelly G.
Training and Professional Development Coordinator
“Excellent overview of the five conflict styles and conflict strategies.”
Anne H.
Tour Director
“The instructor was great [at explaining] the different approaches to conflict in the workplace, especially when you’re a leader. My favorite is problem-solving.”
Rosalynn N.
