Conflict is an ever-present force, weaving its way through all facets of our lives, whether personal or professional. It has the potential to disrupt harmony within an organization, but it need not be a destructive force. In fact, when approached with the right tools and strategies, managing conflict at work and home can be a catalyst for positive change. It can spark creativity, pave the way for better problem-solving, and foster stronger, more resilient relationships. The key lies in comprehending the nuances of conflict management, knowing when to apply specific strategies, and effectively harnessing its transformative power.

This interactive session promises to be an invaluable learning experience where you will gain the insights and skills needed to navigate the complex terrain of conflict management successfully.

Our knowledgeable presenter Jennifer Nickisher is a seasoned expert in the field of conflict resolution. With her guidance, we will embark on a journey into the intricate world of conflict. Throughout this webinar, you’ll discover the three most typical types of conflict that arise in various professional settings. More importantly, you’ll uncover the five strategic approaches to effectively manage these conflicts, transforming them from potential stumbling blocks into stepping stones toward growth and development.

This webinar is based on the popular HRDQstore training resource, Conflict Strategies Inventory. This inventory improves your ability to handle conflict in the workplace by practicing and improving your conflict resolution strategies in real-life scenarios.