Influencing Without Authority

Because the core processes of a business – ones that are responsible for creating end-products or services – cut across functions, the best and most efficient way to meet the customer’s needs is to improve the way in which people in these related functional areas work together. This collaboration enables the organization to accomplish goals and implement major change initiatives more quickly and with better quality than if each function operated as a separate “fiefdom.” The key to success in this environment is being able to work effectively with people across the organization over whom one may have no authority.

Influence Without Authority focuses on the behaviors used by the most effective influencers and is for anyone who works on a team or needs to work across organizational boundaries.