How Emotionally Intelligent Leaders Build Psychological Safety & Inclusive Work Environments

Emotional Intelligence is the ability to understand and manage your emotions as well as the emotions of those around you. It is the cornerstone for diverse work environments and helps to break down barriers and enhance inclusiveness. Individuals bring their own set of ideas, skills, and personalities that diversify discussions within a team. Members of your team will be more willing to share their opinions and concerns when they have the confidence to know their voices will be heard, valued, and considered in all contexts when psychological safety is made a priority. Psychological safety occurs when individuals, teams, and organizations are comfortable and safe enough to be open and honest, and effectively learn, grow, and perform together. 

To sustain a culture with a focus on diversity and inclusion, leaders need to be visible in their organization, accountable for themselves and their team, and champion the necessary skill set for effective change. Leaders who harness the power of emotional intelligence must leverage their skills of empathy, self-awareness, reality testing, and interpersonal relationships to create inclusive teams that are built to succeed. These efforts contribute to greater innovation, enhanced customer satisfaction, and more engaged teams. emotional intelligence helps to build a healthy and more harmonious environment for your organization. 

Join David Cory, President & CEO, of The Emotional Intelligence Training Company Inc, and Carlos Cadogan, a Diversity & Inclusion advocate certified in Emotional Intelligence and Cultural Intelligence, as they discuss the foundations of building and sustaining a diverse, equitable, and inclusive organization through emotional and cultural intelligence.  

Founder of MHS, Dr. Steven Stein, is the author and co-author of several books on emotional intelligence including the international best-seller The EQ Edge: Emotional Intelligence and Your Success and is the author of Emotional Intelligence for Dummies.