Delivering Results That Executives (and Others) Will Love

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Delivering Results That Executives (and Others) Will Love webinar

Delivering Results That Executives (and Others) Will Love

This On-Demand event was originally presented on February 5, 2020 (60 min)


Learning and talent development have grown significantly in the past two decades, and few leaders would argue that learning is critical for organizational growth. But, learning and development practitioners must move from their current value capture focus to a value creation focus, which means using design thinking to drive results.

Learning and talent development programs are evaluated for a purpose, and the results are used to make improvements. All stakeholders involved in initiating, designing, developing, facilitating, implementing, and supporting programs must see the results of their efforts. This session shows how to measure up to five levels of evaluation, including impact and ROI. It also emphasizes what learning and talent development executives (the funders) want to see and provides examples of where ROI is occurring and how it is developed. Participants will learn a new definition of value as well as explore the executive’s view of metrics.

This webinar is based on The Business Case for Learning. This book by world-renowned authors Jack and Patti Phillips highlights the exact reasons why learning is an absolute necessity, how it adds value to an organization’s bottomline, and how to enhance the learning and talent development investment.

Attendees will learn

  • List the data sets possible from learning and talent development programs, by categories, including ROI.
  • Identify the categories that are desired by top executives and other key stakeholders.
  • Explain how these measures are derived and developed.
  • Describe techniques to seamlessly integrate measurement and evaluation into your programs, projects, and practices.
  • Pursue a plan to measure results and communicate results to different audiences.
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Delivering Results That Executives (and Others) Will Love


Patti P. Phillips, Ph.D., CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology®️ in more than 70 countries around the world.

Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She serves as chair of the Institute for Corporate Productivity (i4cp), People Analytics Board, Principal Research Fellow for The Conference Board, board chair of the Center for Talent Reporting (CTR), and is an Association for Talent Development (ATD) Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy.

Patti has authored or edited more than 75 books on the subject of measurement, evaluation, analytics, and ROI. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.

Connect with Patti on FacebookTwitter, and at



Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

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