View Upcoming Events
Home / Webinar / Best in Class: Etiquette and People Skills for Your Career
Business - Marketing

Best in Class: Etiquette and People Skills for Your Career

Recorded on November 7, 2019

Recorded, on-demand webinars are available for HRDQ-U Members. Join today!

SHARE
SHARE
SHARE
EMAIL
PRINT

Overview

Test your business etiquette awareness and avoid the Seven Deadly Sins of 21st Century Business Behavior with business etiquette expert Lynne Breil, CSP.

People skills, such as business etiquette, support employee relationships among professional peers and the general public. The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership.

Join Lynne as she explains why these people skills are vital for your business and how they help your company stand out above the competition.

Attendees will learn

  • How to make a strong first impression.
  • The skills for effective small talk and listening.
  • The importance and components of professional presence.
  • How to improve communication skills in meetings, on the phone, and in e-mails.

Special offers from our sponsor

Business Etiquette Customizable Courseware

Increase your business etiquette with these guidelines on common business etiquette, self-respect, respect for others, establishing positive connections, and selecting polite and positive responses to rude behavior.

Take 15% OFF with code ETIQUETTE15

Presenter

Lynne Breil, CSP*, is a “Manners Maven” and has been dubbed “the Joan Rivers of business etiquette.” Her audiences laugh as much as they learn! She is the founder of The Professional Edge, Inc. and a Professor of Communications at York College of Pennsylvania. She’s the author of two etiquette books: Share a Meal. Close a Deal. Business Dining from A-Z (2015) and Best in Class: Etiquette and People Skills for Your Career (2018). A former Miss America Semi-Finalist, Lynne is a trained concert pianist and an avid golfer.

*The Certified Speaking Professional (CSP) designation, conferred by the National Speakers Association and the International Federation for Professional Speakers, is the speaking profession’s international measure of professional platform skill. It is held by less than 800 people worldwide.

Sponsor

HRDQ
HRDQ

Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

Learn more at HRDQstore.com

Related HRDQstore training resources

Just earned an HRDQ-U certificate?

HRDQ-U Completion Certificate

Celebrate your achievement and inspire others by sharing it on LinkedIn

Tag us with @HRDQ and use #HRDQU to connect with a growing community of professionals, showcasing your commitment to growth and expanding your network.

More topics from HRDQ-U
Career development
Career
Development
decision
Decision
Making
Diversity and inclusion webinars
Diversity &
Inclusion
Business coaching webinar
Coaching
Skills
Webinar customer service
Customer
Service
Creativity and innovation skills training
Creativity &
Innovation

Add a comment

Your email address will not be published. Required fields are marked *

Career Architect: A Comprehensive A.I. Companion for Development

2/11 Webinar
2-3 pm ET

Stop guessing with generic AI – join the webinar and learn how Career Architect provides proven, curated tips for your growth journey.

Help Them Grow or Watch Them Go: The Development Imperative

1/28 Webinar
2-3 pm ET

Don’t miss this eye-opening session that shows time-pressed managers exactly how to spark powerful, ongoing career conversations that boost engagement, retention, and results – without adding more to your plate. Join us to discover simple yet transformative ways to support your top talent’s growth.

Log In