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From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)

From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)

Another exclusive HRDQ-U In Review podcast broadcast on August 9, 2023
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Chris Wong, an executive coach and licensed therapist, is here to share insights about mastering difficult conversations in the workplace. We’ll be diving into our recent webinar, From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations, which drew an impressive 900 registrants. Chris discusses his background, trends in learning and development shaped by technology, his upcoming projects, including a collaborative podcast, and strategies for influential communication. We will explore the key takeaways from the webinar, emphasizing emotional management, preparation, strategic conversation setups, and direct responses to challenging behavior. Join us for valuable tips on navigating tough conversations effectively.

From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)
From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)

From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)

Another exclusive HRDQ-U In Review podcast broadcast on August 9, 2023

Listen to this podcast event at no charge with your
HRDQ-U Free Access Membership

Chris Wong, an executive coach and licensed therapist, is here to share insights about mastering difficult conversations in the workplace. We’ll be diving into our recent webinar, From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations, which drew an impressive 900 registrants. Chris discusses his background, trends in learning and development shaped by technology, his upcoming projects, including a collaborative podcast, and strategies for influential communication. We will explore the key takeaways from the webinar, emphasizing emotional management, preparation, strategic conversation setups, and direct responses to challenging behavior. Join us for valuable tips on navigating tough conversations effectively.

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From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)

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From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations

Have you ever had anxiety or stress over a future conversation you need to have with someone? Hard conversations become even more challenging when confronted with difficult behaviors that hinder effective communication. Learn expert tips and strategies to address difficult behaviors head-on, diffuse tension, and build rapport.

Meet our podcast guest

Chris Wong

Chris Wong

Chris Wong is a certified executive coach, licensed therapist, and seasoned leadership development professional with a proven track record in the nonprofit sector. He specializes in guiding leaders through strategic prioritization, confident navigation of difficult conversations, and fostering high-performing cultures. As a facilitator and public speaker, Chris has trained hundreds of leaders and spearheaded successful organizational projects. His extensive experience spans nonprofit, health insurance, and government systems and encompasses leadership development, strategic planning, change management, and diversity, equity, and inclusion.

Currently, he partners with human service nonprofit executives to execute strategic plans, addressing challenges such as conflict resolution, culture enhancement, productivity improvement, and fostering inclusive work environments.

Meet our podcast host

From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations (Episode #19)
Sarah Prestifilippo
Hi there! My name is Sarah, Learning Events Manager at HRDQ-U and your host of the HRDQ-U In Review podcast. Being a part of the HRDQ team, I have a passion for helping individuals and organizations achieve their full potential through ongoing learning and development. I manage the development and delivery of our online events at HRDQ-U that help professionals build the skills they need to succeed in today’s ever-evolving business landscape. Every week I have the privilege of collaborating with new subject matter experts and thought leaders as they share their knowledge and experience with our awesome community of learning professionals. Thanks for tuning in!
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Share your feedback on our podcast

This podcast is sponsored by

Leadership Potential

I work with small to mid-sized HR and business leaders to help them get out of the weeds and get more strategic in their roles. I offer coaching, training, and consultation, and help leaders get things done.

HRDQ

Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

Check out these related products from HRDQstore.com
Navigating Difficult Conversations Customizable Courseware booklet

Navigating Difficult Conversations Customizable Courseware

Practice a seven-step process to take control of conflict, minimize backlash, reduce stress, increase trust, improve relationships, and increase productivity. You will come to embrace confrontation and its benefits rather than fear it.

Buy at HRDQstore.com
Taking Control of Conflict Customizable Courseware

Taking Control of Conflict Customizable Courseware

Come to understand the different types of conflict and how to communicate clearly through appropriate resolution strategies to peacefully resolve and prevent conflict. You will identify your preferred strategy for handling conflict and practice behaviors that minimize tension.

Buy at HRDQstore.com

HRDQ-U In Review FAQ

The HRDQ-U In Review Podcast, brought to you by HRDQU.com, brings you the latest insights and practical tools for enhancing soft-skills training in your organization. As a learning community for trainers, coaches, consultants, managers, and anyone passionate about performance improvement, we interview subject matter experts and thought leaders from recent webinars they presented with us to take a deeper dive into the content they shared and answer all your questions. Join us as we explore new ideas and industry trends, share success stories, and discuss challenges faced by professionals.

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New episodes of HRDQ-U In Review are released every week.

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