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Negotiation

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Negotiation Skills

Webinars, Workshops and Articles

HRDQ-U offers new, live negotiation skills webinars every week. These webinars are designed for trainers, facilitators, consultants, organization development professionals, managers, supervisors, and leaders. Join us each week to gain valuable knowledge!
Ask for a Raise Without Fear: Real Stories and Lessons Learned
Learn how to confidently ask for a raise with real stories and practical tips to overcome fear, reframe the conversation, and get the pay you deserve.
How to Ask for a Raise at Work: Lessons From My First Mistakes
Gain insights on how to ask for a raise at work and avoid common pitfalls with these tips to prepare for a successful negotiation.
The Dynamics of Rapport: Using Neurolinguistics to Improve Communication
Discover how to use neurolinguistics to increase communication and build rapport, and see the impact it can have on your relationships.
Negotiation Strategies That Deliver Results
Discover powerful negotiation strategies to achieve your desired results. Learn to overcome NegotiaPhobia and succeed in any negotiation.
Influencing Without Authority
Learn how to master influencing without authority and enable your organization to accomplish goals and implement change initiatives faster with better quality.
Enhancing Your Negotiation Powers
Uncover the secrets to successful negotiations. Learn how to define the different negotiation styles and avoid common negotiation mistakes.
Difficult Conversations: Embrace Confrontation and Produce Long-Lasting Benefits
Learn how effectively having difficult conversations in the workplace can increase trust, reduce stress, and improve relationships.
A Bigger You: Selling Your Ideas and Increasing Your Influence
It's one thing to have ideas and another to pitch them. Learn how to effectively sell your ideas to add value to the organization you serve.
How to Improve Your Negotiating Powers
Enhance your negotiating power and excel in the workplace. Learn valuable techniques to effectively handle client requests, job offers, and more.
Solve Workplace Issues by Developing an Assertive Influence Behavior
Learn how to identify personal influence style, four common influence styles and how each relates to one’s ability to influence others.
Are You a Pawn Star?
Explore the negotiation skills of the Pawn Stars. Learn how they build rapport, establish trust, and achieve their goals with expert negotiation techniques.
Butting Heads over Price
See the value of developing sales negotiation skills. Discover effective strategies to navigate pricing discussions and secure favorable deals.
Creating Great Customer Interactions
Learn the strategies to create customer service standards of excellence to have better customer interaction and a greater ROI.
Managing Emotions with Emotional Intelligence
Employees with emotional intelligence can understand and adeptly manage emotions for better performance. Learn key elements of this skill.
The Mirror Test: Exploring Self-Recognition in Consciousness and Sales
Explore the Mirror Test's origins and how self-awareness applies to sales success, mindset, and personal accountability in professional growth.

Overview

Negotiation is the ability to successfully compromise and move forward on terms that all parties agree to. In order to navigate the turbulent waters of conflict and agreement, employees need airtight and leak-proof negotiation skills. Those skilled in this tactic are able to clearly communicate needs, goals, and next steps even when having tough conversations.

What Negotiation Skills Can I Train for?

It may feel like negotiation skills are just inherent in some people and not in others. Can you really teach them? The answer is yes. Here are some tips to help you get started:

Preparation
Preparation is a skill we all need in our day-to-day roles. It’s especially important when it comes to approaching a conflict or orienting toward a solution. Employees need to be prepared with their arguments, reasoning, and desired outcomes in order to structure and guide a productive conversation.

Goal Orientation
What’s the point in negotiating toward an outcome if you don’t have an end goal? As part of the preparation, and as a general rule of thumb, having a set of clear and tangible goals gives the negotiator credibility and an end game to work toward. Encourage employees to identify their goals before going into a tough conversation. If they can’t identify goals, perhaps the conversation is simply not worth having.

Flexibility
Pro negotiators are flexible without compromising their values. Coming into a conversation with clear intentions is key, but it’s also important to be open and flexible with how you might reach those intentions. This open-mindedness makes working collaboratively more seamless, with both parties feeling that they’re contributing to the conversation.

Listening
As with all difficult conversations, active listening and empathy are absolutely key to an effective outcome. Really listen to what the other parties are saying—don’t just spend that whole time thinking about what you want to say. This kind of open and empathetic listening helps to see other perspectives and informs an effective conversation, compromise, and outcome.

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