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We’ve all encountered the “gossip” at work. The person who seems to be the center of information and doesn’t mind sharing this information with others, disguising it as venting or simply sharing casual information. While this may seem harmless, the reality is that gossip in the workplace is a destructive behavior that can erode a culture, create chaos, damage relationships, reduce productivity, and much more.
The trap: Gossip in the workplace can become a habit or the norm for many of our conversations. Once it starts, it’s a slippery slope that can lead us to getting stuck in a cycle of misleading information with the potential to harm those being discussed. It can lead to labeling someone inaccurately or create rumors that damage reputations.
The appearance of the harmless nature of gossip is what is most destructive about it. It’s easy to get involved, even if you try to avoid it. It’s also easy to ignore it if the target isn’t in the room and doesn’t know it’s happening. Being prepared to identify and manage gossip in the workplace is key to stopping it from causing harm to people and the organization.
Join us to tackle gossip head-on. You will learn about what gossip is, who it impacts, how it impacts them, and strategies for detecting and managing it. Through interactive small group discussions, you will explore the nuances behind this behavior and why people do it. You will also walk away with a list of gossip behaviors that can be used to assess your own tendency to fall into the gossip trap.
Marsha King, Ph.D., is the President of Polaris Leadership Consulting and is also a well-respected speaker and faculty member at the University at Buffalo, where she oversees their Leadership Coaching Certification Program.
Marsha has a Ph.D. in Organization Development from Penn State. In addition to Penn State, she has also been on faculty at Northwestern University, Georgetown University, and George Washington University. Marsha was a Managing Vice President for Capital One.
The University at Buffalo’s Coaching Certification Program is part of CLOE, which is focused on advancing research, education, and outreach in leadership and organizational development. With a range of programs that can be delivered in person or virtually, CLOE partners with organizations to help them solve their most pressing leadership problems.
The University at Buffalo School of Management’s Center for Leadership and Organizational Effectiveness (CLOE) strives to create more effective leaders and organizations by advancing research, education, and outreach in leadership and organizational development. Programs offered by CLOE include a Leadership Coaching Certification Program, an Accelerated Leadership Program, and customized programs.