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Managing Conflict at Work: Effective Strategies for Successful Resolution

Managing Conflict at Work: Effective Strategies for Successful Resolution

Recorded on August 15, 2018

Recorded, on-demand webinars are available for HRDQ-U Members. Join today!

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Overview

Conflict is an ever-present force, weaving its way through all facets of our lives, personal or professional. It can potentially disrupt harmony within an organization, but it need not be a destructive force. In fact, when approached with the right tools and strategies, managing conflict at work and home can be a catalyst for positive change. It can spark creativity, pave the way for better problem-solving, and foster stronger, more resilient relationships. The key lies in comprehending the nuances of conflict management, knowing when to apply specific strategies, and effectively harnessing its transformative power.

This interactive session promises to be an invaluable learning experience where you will gain the insights and skills needed to successfully navigate the complex terrain of conflict management.

Our knowledgeable presenter, Jennifer Nickisher, is a seasoned expert in conflict resolution. With her guidance, we will embark on a journey into the intricate world of conflict. Throughout this webinar, you’ll discover the three most typical types of conflict that arise in various professional settings. More importantly, you’ll uncover the five strategic approaches to effectively manage these conflicts, transforming them from potential stumbling blocks into stepping stones toward growth and development.

This webinar is based on the popular HRDQstore training resource, Conflict Strategies Inventory. This inventory improves your ability to handle conflict in the workplace by practicing and improving your conflict resolution strategies in real-life scenarios.

Attendees will learn

  • One’s preferred strategy for managing conflict at work.
  • The five different ways people respond to conflict.
  • How and when to utilize the integrating strategy.
  • When to use alternative strategies for managing conflict at work.
  • How to create a development plan to put the learning into action.
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HRDQ-U is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP®️ or SHRM-SCP®️ recertification activities.
Managing Conflict at Work: Effective Strategies for Successful Resolution

Presenter

Jennifer Nickisher is an author and Marketing Coach at One Source Marketing Institute.

Available on Amazon

Sponsor

Managing Conflict at Work: Effective Strategies for Successful Resolution
HRDQ

Training Tools for Developing Great People Skills

This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.

Learn more at HRDQstore.com

On-Demand Webinar Recording
This on-demand event is available exclusively for HRDQ-U members.
 
Related learning
Related HRDQstore training resources

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