Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor

A female coworker and two male coworkers looking over documents together
Share This Post:
Rate this post

Sometimes, how to show the value of what you do – your work, the projects you undertake, or the initiatives you tackle – is unclear. In this era of evidence-based inquiry, value needs to be complete, accurate, credible, and compelling. However, when asked to show the value of a project or program, many individuals do not have a systematic approach to achieving success, measuring that success, or reporting that success. Figure 1 shows the Phillips ROI method from the ROI Institute and displays the traditional approach to this dilemma compared to the Show the Value Approach. Learn how to measure success and show the value of what you do by using the Phillips ROI methodology.

Don’t miss this intriguing
webinar from HRDQ-U

Don’t miss this intriguing webinar from HRDQ-U

Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor

Delivering and Measuring Success

Figure 1: Delivering and Measuring Success
Traditional Approach Show the Value Approach
  1. Start doing things with no end goal.
  2. Have no system or process to achieve success.
  3. Rarely achieve the end goal.
  4. Focus on activities instead of results.
  1. Start with the end in mind.
  2. Follow six steps to achieve success.
  3. Design for and achieve desired goals.
  4. Deliver results on activities, including impact and ROI.

Too often, the profile outlined in the traditional approach is what individuals do, causing the project or initiative to fail. Alternatively, following the Show the Value approach guarantees success, creating a sustainable and repeatable process for future projects.

The Show the Value Process is a simplified version of the Phillips ROI Methodology, comprising six steps:

  1.  Why? Start with Impact
  2. How? Select the Right Solution
  3. What? Expect Success with Objectives
  4. How Much? Collect Data Along the Way
  5. What’s It Worth? Analyze the Data
  6. So What? Leverage the Results


This process will help you design for, deliver, and measure success. It is logical, credible, and easy to use. With this in mind, implementing the Show the Value Process will have three meaningful outcomes.

  1. It will change your approach. As mentioned above, this process will change your mindset on defining and achieving success and improving future results, as you will never view success again using the traditional paradigm.
  2. Your projects will be more successful. The most significant outcome will be achieving the success of your personal or professional projects or initiatives. Just measuring the value helps you to achieve more value.
  3. You, your work, and your organization will benefit. As you measure success, report outcomes to appropriate audiences, and make improvements, you will find that these projects’ results will help you, your organization, and your community.


This process helps ensure you keep your work relevant, your career on track, and your organization or community healthy. It will help ensure you allocate resources to the most significant value areas.

Headshot of Jack Phillips
Jack J Phillips

Jack J. Phillips, Ph.D., chairman of ROI Institute, Inc., is a world-renowned expert on accountability, measurement, and evaluation. He provides consulting services for Fortune 500 companies, nonprofit entities, and government and non-governmental organizations globally. He is the author or editor of more than 100 books, conducts workshops, and presents at conferences worldwide.

Jack has received several awards for his books and work. The American Society for Training and Development gave him its highest honor, Distinguished Contribution to Workplace Learning and Development. The International Society for Performance Improvement presented Jack with its highest award, the Thomas F. Gilbert Award, for his contribution to human performance technology. On three occasions, Meeting News named him one of the 25 Most Powerful People in the Meetings and Events Industry, based on his work on ROI. The Society for Human Resource Management presented him with an award for one of his books and honored a Phillips ROI study with its highest award for creativity. In 2019, Jack, along with his wife Patti P. Phillips, received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune. He has been interviewed by several television programs, including CNN.

Jack regularly consults with clients in manufacturing, service, and government organizations in 70 countries around the world.

Connect with Jack on LinkedInFacebookTwitter, and at

Update headshot of Patti Phillips smiling
Patti Phillips

Patti P. Phillips, Ph.D., CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology®️ in more than 70 countries around the world. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board, Principal Research Fellow for The Conference Board, board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy. Patti has authored or edited more than 75 books on the subject of measurement, evaluation, analytics, and ROI. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.

Connect with Patti on LinkedInFacebookTwitter, and at

Recommended Webinar
Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor

Measure and achieve success in any project by implementing the six-step Show the Value process that is designed to show the value of what you do.

Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor
More HRDQ-U Blog Posts

The most common word shared across most definitions of leadership is influence.

Consulting has grown steadily in recent years and is poised to be an essential contributor to organizations.

Bosses do not give enough feedback, and when they do, it is often too late for the kind of adjustment

Related Topics
Career development
Career Development
Business coaching webinar
Creativity and innovation skills training
Creativity and Innovation
Webinar customer service
Customer Service
Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor
Decision Making
Diversity and inclusion webinars
Diversity and Inclusion
Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor
PM webinars
Project Management
Log In