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Use Mental Models to Rethink Your Decision-Making Framework

Blog Post

By Marsha King

Use Mental Models to Rethink Your Decision-Making Framework

Use Mental Models to Rethink Your Decision-Making Framework
Use Mental Models to Rethink Your Decision-Making Framework

Blog Post

By Marsha King
Use Mental Models to Rethink Your Decision-Making Framework

Use Mental Models to Rethink Your Decision-Making Framework

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Have you ever paused to ask yourself why you believe what you believe — or why you react the way you do under pressure?

Chances are, you have.

The truth is, much of what drives our decisions, shapes our relationships, and influences our success happens behind the scenes, through powerful structures known as mental models.

Mental models are the internal frameworks we use to interpret the world around us. They act as invisible maps, quietly influencing the choices we make, the challenges we navigate, and the way we interact with others. We rarely notice them consciously — yet they play a profound role in shaping the story of our lives. They are, in essence, a decision-making framework we rely on every day.

This post will give you an overview of mental models and their importance, but I also invite you to join us for Mental Models: How We Think and Why It Matters, a webinar designed for anyone seeking to deepen their self-awareness, improve their decision-making, and create meaningful change in both their personal and professional lives. It will also help you become a stronger leader and coach, as you learn how to recognize and understand the mental models of those around you.

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What Are Mental Models — and Why Should You Care?

Mental models are shortcuts our minds use to process information and make sense of complex situations. They are formed through our life experiences — particularly in childhood — and reinforced over time through the stories we tell ourselves.

These stories become beliefs.

Those beliefs shape our behaviors.

Over time, they become the “rules” we follow — often without even realizing it.

Mental models guide us in every area of life:

  • Work and success: Our beliefs about achievement, risk, failure, and ambition
  • Family and relationships: How we view trust, communication, loyalty, and roles
  • Faith and spirituality: How we understand meaning, purpose, and values
  • Happiness and fulfillment: What we believe it takes to experience joy, love, and satisfaction
  • Leadership and authority: Our perceptions of power, influence, and responsibility
  • Problem-solving and resilience: How we define failure and respond to setbacks

If you’re unaware of your mental models, they can limit your growth, strain your relationships, and hold you back from achieving your potential. But when you recognize and reframe your mental models, you can update your internal decision-making frameworks and act with intention.

The Challenge

While mental models can help simplify decision-making, they aren’t always accurate.
Some are outdated. Some are rooted in fear or misinformation. And when we are under stress, our reliance on them becomes even stronger — even if they no longer serve us

The Three Building Blocks of Mental Models

During the webinar, we’ll explore the three core elements that build and sustain mental models:

1. Experience

Life experiences plant the seeds for how we see the world. A childhood success, a painful loss, a pivotal conversation — all become data points for the stories we construct.

2. Story

Over time, isolated experiences grow into broader narratives:

“I’m not good at math.”

“People can’t be trusted.”

“Hard work always pays off.”

These stories crystallize into beliefs that shape our identity and behavior.

3. Behavior

Ultimately, our behaviors reinforce our beliefs. If you believe you’re bad at math, for instance, you might avoid financial decisions, which only strengthens the original belief. Without conscious reflection, this cycle continues, becoming a deeply ingrained decision-making framework that hinders progress.

Why This Matters More Than Ever

In today’s fast-changing world, adaptability and self-awareness aren’t optional — they are essential.

In fact, the “2025 Future of Jobs Report” by the World Economic Forum and other leading surveys on the future of work have identified these as the top skills CEOs seek in employees.

Yet, if we remain trapped in rigid, outdated mental models, we limit our capacity to grow, innovate, and connect with others. Worse, we may unknowingly hold ourselves back if we lack the self-awareness to recognize these mental models.

Without realizing it, we can:

  • Misjudge people and situations
  • Make decisions based on fear rather than opportunity
  • Undermine our own goals
  • Repeat the same mistakes in work and relationships
  • Feel stuck — without understanding why

By identifying and reshaping our mental models, we can:

  • Make better, more conscious choices
  • Strengthen emotional intelligence and empathy
  • Unlock new levels of creativity and problem-solving
  • Build stronger, healthier relationships
  • Lead and influence more effectively
  • Experience greater fulfillment and resilience

What You’ll Gain from Attending the Webinar

We’ll share ideas in a conversational format, with practical tools and reflections designed to spark real insight.

By attending, you will:

  • Learn how mental models form and why they are so powerful
  • Identify common thinking patterns that may be holding you back
  • Practice tools to challenge and reframe limiting beliefs
  • Gain strategies for developing healthier, more adaptive models
  • Connect with others equally committed to growth and learning
  • Through guided exercises, real-life examples, and reflective questions, you’ll leave with not just greater knowledge, but actionable steps you can apply immediately.

Final Thought: You Can’t Change What You Can’t See

If you want different results in your life, you must learn to think differently.

But before you can think differently, you must see differently.

This webinar will give you the tools to recognize the hidden mental models shaping your world — and the power to start rewriting the decision-making frameworks that no longer serve you.

Author
Headshot of Marsha King
Marsha King

Marsha King, Ph.D., is the President of Polaris Leadership Consulting and is also a well-respected speaker and faculty member at the University at Buffalo, where she oversees their Leadership Coaching Certification Program.

Marsha has a Ph.D. in Organization Development from Penn State. In addition to Penn State, she has also been on faculty at Northwestern University, Georgetown University, and George Washington University. Marsha was a Managing Vice President for Capital One.

The University at Buffalo’s Coaching Certification Program is part of CLOE, which is focused on advancing research, education, and outreach in leadership and organizational development. With a range of programs that can be delivered in person or virtually, CLOE partners with organizations to help them solve their most pressing leadership problems.

Connect with Marsha on LinkedIn.

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