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High-Performing Teams: Does Your Team Do These Things?

Blog Post

By Kathleen B. Cashman-Walter

High-Performing Teams: Does Your Team Do These Things?

High-Performing Teams: Does Your Team Do These Things?
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Blog Post

By Kathleen B. Cashman-Walter
High-Performing Teams: Does Your Team Do These Things?

High-Performing Teams: Does Your Team Do These Things?

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Not too long ago, I was asked by a client to come and speak at their global team meeting. The Vice President had asked if I could share some insights on high-performing teams with the 93 members of his global team so that they could take these insights back to their individual teams and help generate not only energy but results.

When I probed a bit more into why this topic, the response was, “I see a lot of conflict and it is not being addressed. I hear about relationship issues, and I hear about the uncertainty about who is responsible.”

When I asked about their business results, the response was that they are making their numbers; however, they should exceed their numbers, and they have three months left in the year. They need a stronger, high-performing team to get these results.

This might sound familiar to you. Taking stock, noticing, and wanting the team – your team – to be better.

I had 90 minutes to bring energy and get results.

To address this team and to bring a bit of energy to them, I began by asking the group to form into natural teams – eight large groups formed. The instructions were to answer one question each: What is one thing you do not know about me and my culture, and how does this inform you about me? The groups formed individual circles, and the sharing began. Ten minutes went by quickly, and while there was laughing, there were also insights being realized. The first one: There are still things I need to learn about my team.

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Defining a High-Performing Team

We then looked at the definition of a high-performing team (one I have used with my clients for the past 25 years):

“A cohesive group united by a shared vision, beliefs and objectives”

“They emphasize collective growth, consistently deliver results, distribute responsibilities towards outcomes and ensure accountability through continuous feedback, all while valuing both team and individual well-being.”

Aligning Vision and Objectives

We broke back into those broad groups and asked the teams to clarify their vision, beliefs, and objectives, and align them with the organization’s values and vision statement.

We then focused on the second part of the definition by asking the teams to assess what they are doing and what they need and want to be doing.

The results were amazing:

The entire team walked away with clarity. Clarity of their vision and clarity in who they were working with. Clarity in what they need to help them do better and be better.

What the Team Learned

They summarized the process when we came back to what a high-performing team is as the following:

  • We see each other as humans.
  • We are not nice, we are kind.
  • We don’t gossip.
  • We seek and appreciate feedback.
  • We show and express appreciation.
  • We have clarity and continually seek it out.
  • We don’t have to like each other; we need to work together.
  • We have operating agreements.
  • We debate – even challenge each other with positive intent. Conflict is seen as a good thing.
  • We produce results together.
  • We recognize boundaries.
  • Mistakes happen – focus on cleaning them up.
  • Everyone is empowered here.
  • We at times need to slow down to speed up.
  • We are always learning, staying ahead and updated in our field and in our industry.

 

Not all of these team members are together every day. Some are in different countries, on different time zones – yet all agreed on one thing – they were worth taking the time to come together!

Author
Kathleen B. Cashman-Walter
Kathleen B. Cashman-Walter

Kathleen is President of Cashman Consulting LLC, a Leadership Development and Coaching Organization. Her branded Coaching is known as “Conversations with Kathleen.” She has been with the organization for over 30 years. Through this role she interacts with organizations across industry spectrums and at all levels beginning at the top. She has served her clients as Executive Coach, Leadership Coach, Leadership Development Presenter, Developer and Project Manager as well as taking on interim senior positions while supporting the recruiting function. Keeping her relevant to her clients is resulting in a true trusted advisor. Kathleen is a Professor of Communication and Leadership for the Science Professional for the Professional Science Master’s degree at Rutgers University where she developed and facilitates the course for 15 years. She is a Certified Professional Coach holding a PCC level certification and is immediate Past President of the International Coaching Federation New Jersey Charter Chapter.

Connect with Kathleen on LinkedIn.

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