Difficult conversations frequently happen in the workplace. Some examples include letting an employee go, telling someone that they aren’t being promoted, or receiving a poor performance review. But despite their prevalence, these kinds of conversations don’t have to be feared or dreaded – rather, they can be handled in such a way that increases self-confidence and encourages an environment of positivity.
There are certain ways to handle difficult conversations that can create better outcomes for all. If a manager knows how to approach the issue, it is more likely to be resolved with both parties being satisfied.