Bob Lucas, listed in Who’s Who in the World, Who’s Who in America, and Who’s Who in the South & Southeast, is an internationally known author and learning and performance expert who specializes in workplace performance-based training and consulting services. He has four decades of experience in customer service, human resource development, and management in a variety of organizational environments. Bob was the 1995 and 2011 president of the Central Florida Chapter of the Association for Talent Development (ATD). Bob has lived, traveled, and worked in 28 different countries and geographic areas. During the past 40 years, Bob has shared his knowledge with workplace professionals from hundreds of organizations, such as Webster University, AAA, Orange County Clerk of Courts, Walt Disney World, SeaWorld, Martin Marietta, all U.S. military branches, and Wachovia Bank. In addition, Bob has provided consulting and training services to numerous major organizations on a variety of workplace learning topics.

To contact Bob visit his website at www.robertwlucas.com or his blog www.thecreativetrainer.com.