Trust is the foundation of any organization. On cross-functional teams, where collaboration between members of different functional units is a core part of effective day-to-day operations, but when no one has direct authority over anyone else, trust is critical. However, trust can be more difficult to build in a multi-functional team, especially when team members are geographically dispersed.
Building trust among multi-functional team members is a key part of enhancing the overall productivity, profitability, and functionality of these teams.