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Don’t miss this upcoming product demo event from HRDQ-U
You can watch this event with a free membership.
This event initially aired on August 28, 2024. We are rebroadcasting it based on customer requests.
Conflict is and will likely always be a part of the workforce. In an environment where people from every walk of life are gathered and working together, of course, there are going to be differences of opinion.
However, when left unchecked, conflict can lead to a toxic work environment where stress and tension are prevalent, resulting in lower engagement, productivity, and job satisfaction. This compounds and leads to more miscommunications, misunderstandings, mistakes, and even more conflict. In a way, it’s like a never-ending cycle. However, there is a way to break free from the cycle and avoid it altogether: effective conflict resolution strategies in the workplace that work for you and your team.
So, how do you determine which strategies are effective? Join Mike Brenner, founder and CEO of Right Chord Leadership and an expert at helping teams overcome challenges, as he explores the use and application of HRDQstore’s Conflict Strategies Inventory – a powerful tool for identifying and applying conflict resolution strategies in the workplace.
Conflict Strategies Inventory is based on over 35 years of research and has helped countless teams discover the most effective way to handle workplace conflict. Using five different methods of conflict resolution – integrating, compromising, competing, smoothing, and avoiding – this tool identifies an individual’s typical response to conflict, and it encourages the use of more effective conflict resolution strategies in the workplace.
Mike will show you the ins and outs of Conflict Strategies Inventory and how you can successfully use and apply this resource to trainings and teams to improve workplace communications and establish more effective conflict resolution strategies in the workplace.
Michael Brenner, founder and CEO of Right Chord Leadership. Michael collaborates with leaders and teams at all levels to strengthen the essential skills needed for peak performance. He achieves this by drawing on more than two decades of experience as an international leadership consultant, executive coach, keynote speaker, and educator, and more than 35 years as a professional musician. Michael’s unconventional workshops, executive coaching sessions, and consulting services – grounded in the belief that “When people work in harmony, great things happen!”™ – have helped clients increase employee engagement, reduce turnover, improve customer service, and create more inclusive work environments.
Michael is the creator of the CHORDS Model™ which consists of six key “notes” all successful leaders and teams play: C (Communication), H (Harmony), O (Ownership), R (Respect), D (Direction), and S (Support). He has partnered with leading organizations in a variety of industries, including law firm Ballard Spahr, Morgan Properties, Burlington Stores, QVC, Penn Medicine, and Boeing. He has also worked for several nonprofit organizations, including JEVS, United Way, and Habitat for Humanity.
He holds a doctorate in adult learning and leadership from Teachers College at Columbia University and a master’s degree in adult and organizational development from Temple University. He has taught courses in organizational behavior, systems dynamics, negotiations, and interpersonal relations (among others) at Immaculata University, Temple University, and La Salle University. Currently, he is on the faculty of Penn State University, Immaculata University, and the Kogod School of Business at American University.
Training Tools for Developing Great People Skills
This event is sponsored by HRDQ. For 45 years HRDQ has provided research-based, off-the-shelf soft-skills training resources for classroom, virtual, and online training. From assessments and workshops to experiential hands-on games, HRDQ helps organizations improve performance, increase job satisfaction, and more.
Learn more at HRDQstore.com
“Great presentation for the product! Very Convincing!”
Nabanita M.
Program Analyst
DOI
“It was a very informative discussion on conflict resolution. Thoroughly enjoyed it and learned from it as well.”
Chantel T.
Senior Project Manager
Rare Patient Voice
“Very informative and educational. Speaker was clear and helpful.”
Elvira B.
Administrative Assistant
WCID No. 17