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Don’t Settle: Why You Need a Real Hybrid Work Strategy

Blog Post

By Wayne Turmel

Don’t Settle: Why You Need a Real Hybrid Work Strategy

Don’t Settle: Why You Need a Real Hybrid Work Strategy

Blog Post

By Wayne Turmel
Don’t Settle: Why You Need a Real Hybrid Work Strategy

Don’t Settle: Why You Need a Real Hybrid Work Strategy

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The shift to hybrid work was born out of necessity – but continues with over 60% of companies having some kind of hybrid arrangement, and they aren’t thrilled with the results. There are complaints about unfair performance evaluations favoring the “people in the office.” Many managers cut side deals with employees, meaning that there aren’t consistent rules about who can work where at what times. The official policy seldom bears a resemblance to what’s actually happening in the office. Even with RTO mandates, it’s estimated that more than 40% of desks are unoccupied in any given day (depending on the company) Continuing without a clear strategy is a recipe for confusion, disengagement, and missed opportunities.

Let’s explore a critical starting point: the difference between treating hybrid work as a compromise and treating it as a strategy. Here are four key reasons why it’s time to go beyond just “making it work” and start being intentional about how hybrid work supports your people, your culture, and your results.

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1. Compromises React – Strategies Align with Purpose

When hybrid work is treated as a compromise, it’s often reactive: a quick fix to appease conflicting demands – for example, “Let people work from home, but only Tuesdays and Thursdays.” A strategic approach, on the other hand, starts with the why – your organization’s goals, values, and how work gets done best. It’s about designing hybrid work around outcomes, not just location. If you take this approach, you’ll not only be talking about where work gets done, but what work gets done when.

Does your current approach reflect your culture and business goals, or are you just splitting the difference?

2. A True Strategy Builds Equity and Clarity

Compromises often result in uneven experiences, where remote workers feel left out of key decisions, meetings, or development opportunities. On the other hand, those in the office feel penalized for showing up. possibly thinking, “Why do we get all the dirty jobs?”

A strategic hybrid model is intentional about creating equity between in-person and remote team members. It ensures policies, communication norms, and performance expectations are clear and consistently applied.

If people are asking, “Am I missing something by not being in the office?” then you don’t have a strategy. You likely have confusion.

3. Strategy Enables Leadership at All Levels

In a compromise model, managers often feel like they’re constantly juggling logistics instead of leading. A well-defined strategy gives leaders tools, training, and frameworks to lead intentionally in a hybrid context – whether they’re onboarding new team members, coaching performance, or building trust across distances. It is clear that new competencies such as AI literacy or coaching that takes distance and time zones into consideration will be needed. Focusing on measurable outputs and productivity versus things like attendance or when people log on in the morning will change how many teams determine success. Too many organizations think that teaching remote leadership skills is only important if you have a fully remote team. Not so.

Hybrid leadership isn’t just about tools or tech – it’s about mindset and behavior. Strategy makes that shift possible.

4. Without Strategy, Culture Happens by Accident

Every organization has a culture – whether they’ve designed it or not. Hybrid work without a strategy leads to unwritten arrangements, silos, and mixed signals. A strategic approach makes culture visible, repeatable, and aligned across offices, time zones, and screens.

You don’t have to choose between flexibility and culture. But you do have to choose to be intentional about both.

Learn how to create a successful hybrid work strategy by attending my webinar, Hybrid Work Solutions: 5 Leadership Strategies That Deliver.

Author
Headshot of Wayne Turmel
Wayne Turmel

Wayne Turmel has studied remote, hybrid, and long-distance work for nearly 20 years. As the Subject Matter Expert for Remote and the Evolving Workplace at the Kevin Eikenberry Group, he’s spoken around the world on how people communicate – or don’t – at work.

He is a renowned, internationally recognized speaker and subject matter expert and has spoken at conferences around the world.

Wayne is the author of 16 books, including The Long-Distance Leader: Revised Rules for Remarkable Remote and Hybrid Leadership, The Long-Distance Teammate, and The Long-Distance Team, which he co-authored with Kevin Eikenberry. Marshall Goldsmith has called him “one of the most unique voices in leadership.”

Connect with Wayne on LinkedIn.

Recommended Training from HRDQ-U
Hybrid Work Solutions: 5 Leadership Strategies That Deliver

Rethink leadership for today’s teams with hybrid work solutions that boost trust, communication, and results. Join our free webinar to learn how.

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