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What’s My Communication Style: How to Get Along with (Almost) Anyone

60 minutes

Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.

If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What’s My Communication Style? is a proven training assessment that identifies an individual’s dominant communication style – Direct, Spirited, Considerate, or Systematic – and the communication behaviors that distinguish it.

Attendees will learn

An introduction to the four primary personality styles.
Understand the principle preferences and behaviors that motivate each style.
Explore how assertiveness and expressiveness influence effectiveness.
Understand which combinations of style and behaviors can lead to tension and relationship stress at work.

Who should attend

Leaders and managers
HR and learning and development personnel
Trainers and independent consultants

Presenter

Peggy Greenberg is President of Peggy Greenberg Training and Consulting. Peggy has over 30 years of experience in staff and organization development. Prior to starting her own business, Peggy was the Director of the Office of Education and Training for the United States Senate. Her office was responsible for the training and development of Senate staff in Washington DC and throughout the country. She has also held Director level positions in large health care systems in Washington, DC and Boston. Since starting her own training and consulting firm, Peggy’s clients have included the Department of Justice, US Senate, Glenridge Healthcare Solutions, CAQH, K12, and the City Of Alexandria to name a few.

Peggy is passionate about the importance of lifelong learning and the value of developing employees to their full potential. Her clients know her as someone that is very skilled at competently assessing needs and designing learning that is both engaging and relevant. Peggy’s passion for continuous development drives her to always seek new ideas, concepts and methods to enhance her professional skills.

In addition to her undergraduate degree in Nursing Peggy also holds a graduate degree in Adult and Continuing Education From Boston University.