Who would you consider a great listener? What sets them apart from an average listener? You might say they show a sincere desire to understand what you have to say, they have an open mind, willing to have their assumptions and conclusions about your message corrected. These are all the signs of an active listener. It is someone who seeks to learn something new and because of that, remains fully engaged in the conversation.
This program teaches you how to master the skills of active listening, so that you can produce important benefits for your team and your organization like minimizing misunderstandings, encouraging open communication, increasing cooperation and collaborative problem solving, and listening with intent.
Steve Dew is an experienced, professional and engaging leadership consultant with over 25 years of real-world management and executive level experience. Having worked for both fortune 500 level companies as well as small, privately held companies, Steve has led, coached and mentored people at all levels of an organization to help improve personal, team and organizational effectiveness. He is an experienced trainer and facilitator having delivered hundreds of training programs and coaching sessions throughout the United States as well as internationally in Canada, South America and the United Kingdom. Steve has worked with individuals, teams and corporations, and has delivered live public training to as many as 200 participants.
Having led corporate human resources and training departments, Steve knows what it takes to build and maintain a team culture that values employees, drives performance, fosters accountability, and builds commitment. Steve will add life and depth to your training experience by bringing his hands-on experience with the day-to-day challenges you face.
Steve’s consulting and training experience include topics such: employee relations, performance management, interviewing, team building, building trust, conflict resolution, disciplinary action, coaching and feedback, relationship management, succession planning, rewards and recognition, delegation, communication and presentation skills, personal branding, and more.
Whether it’s building your team and creating a culture of commitment and accountability, or trying to head off a mutiny, Steve has worked with leaders and teams to achieve more than they thought possible, as well as overcome obstacles preventing success.
Steve believes that helping others to achieve their goals, at the office or in a training session, starts with engagement. His training and coaching style focuses on practical, time tested, sensible concepts that can be applied by anyone.