In a typical workday, workers encounter many situations that spark a variety of emotions and those emotions are magnified in particularly stressful times or situations. During these times it’s important to know when and how to express emotions, and when to keep them in check. Outbursts, passive-aggressive behavior, or detachment are never responsible ways to handle emotions at work.
One step in managing emotions is to work on emotional intelligence (EI). A Career Builder survey of HR professionals revealed that EI is a critical characteristic for landing a job and advancing one’s career. Seventy-one percent of respondents said they value emotional intelligence in an employee more than IQ.
This will give you the tools you need to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions. As a result, you will be able to communicate more effectively with subordinates, supervisors and coworkers, be able to channel negative energy into more positive and productive activities, and will promote your overall emotional intelligence. This three hour-program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Noe Tabares has over 35 years of experience in leadership, operations, management, sales, marketing, presenting, training, facilitating, coaching, mentoring, motivational speaking, and delivering keynote speeches. Noe has consulted with companies throughout North America, Central America, South America, The Caribbean, The United Kingdom, Europe, Middle East, Africa, and Asia.
HRDQ-U clients enjoy Noe for his personality and commitment to learning. He has a passion for helping people solve their problems and attain goals. Clients often remark that he teaches them how to view situations with a different perspective, allowing them to see various solutions to any problem. They learn to build and maintain relationships, have successful interactions, provide a high level of customer satisfaction, and lead associates to accomplish shared goals.
Noe is bilingual, fluent in English and Spanish. He has facilitated workshops, training sessions, and motivational presentations to diverse audiences around the world, both in person and virtually.