Selling Essentials: Presenting Solutions, Overcoming Objections, and Closing the Sale | Live Seminar 06-07-2022

Selling Essentials: Presenting Solutions, Overcoming Objections, and Closing the Sale | Live Seminar
SHRM Recertification Provider | HRDQ-U

Receive one Professional Development
Credit from the Society of Human Resource
Management when you attend this webinar.

HRDQ-U is recognized by SHRM to offer
Professional Development Credits (PDCs)
for SHRM-CP® or SHRM-SCP®.

Date: June 7, 2022 | Time: 1:00 pm EST | Length: 3 hours


It’s true. Preparation is key, especially when it comes to selling. Successful salespeople know it. From mastering product knowledge to understanding what the client wants and figuring out how to clinch the sale, they always do their homework.

But knowing what to prepare, and how to prepare, can’t be left to trial and error. That’s because developing the ability to see through the client’s eyes, pinpoint their needs, think outside of the box, and deliver a convincing presentation takes time, training, practice, and then more practice.

This HRDQ-U Virtual Seminar prepares your sales force to approach each sales call with the skill, confidence, and know-how to achieve results.

Key topics

  • The difference between features and benefits.
  • The importance of being perceptive and relating to the customer’s situation/needs.
  • A presentation model with guidelines to help salespeople to present in terms of benefits that match a customer’s strongest need.
  • How to apply the four steps of the objection-handling model for identifying and responding to a customer’s concern.
  • Discover how to phrase questions in a way that clarifies how the customer feels and pinpoints their true hesitation.
  • A closing model with guidelines to help salespeople to effectively close after a presentation.


Participants will learn

  • Effectively present solutions using the Presentation Model.
  • Describe the features and benefits of a product or service.
  • Identify typical customer objections.
  • Deal with and overcome objections using the Objection-Handling Model.
  • Describe the steps for closing.
  • Demonstrate how to close the sale.


HRDQ - Face

Noe Tabares has over 35 years of experience in leadership, operations, management, sales, marketing, presenting, training, facilitating, coaching, mentoring, motivational speaking, and delivering keynote speeches. Noe has consulted with companies throughout North America, Central America, South America, The Caribbean, The United Kingdom, Europe, Middle East, Africa, and Asia.

HRDQ-U clients enjoy Noe for his personality and commitment to learning. He has a passion for helping people solve their problems and attain goals. Clients often remark that he teaches them how to view situations with a different perspective, allowing them to see various solutions to any problem. They learn to build and maintain relationships, have successful interactions, provide a high level of customer satisfaction, and lead associates to accomplish shared goals.

Noe is bilingual, fluent in English and Spanish. He has facilitated workshops, training sessions, and motivational presentations to diverse audiences around the world, both in person and virtually.

Registration information

  • Register. Click the REGISTER button. Complete the online registration form including payment. Check your inbox for a registration confirmation email.
  • Payment. We accept payment by credit card.
  • Group Discounts. Save when you enroll 4 or more attendees. Contact us for group enrollment rates.
  • Cancellations. You may cancel your registration at any time before the day of the event and receive a refund less a 5% service fee.
  • Questions? Contact us at


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