Selling Essentials: Opening the Sales Call | Live Seminar 05-24-2022

Selling Essentials: Opening the Sales Call | Live Seminar
SHRM Recertification Provider | HRDQ-U

Receive one Professional Development
Credit from the Society of Human Resource
Management when you attend this webinar.

HRDQ-U is recognized by SHRM to offer
Professional Development Credits (PDCs)
for SHRM-CP® or SHRM-SCP®.

Date: May 24, 2022 | Time: 1:00 pm EST | Length: 3 hours


You never get a second chance to make a first impression. Ten seconds or less – that’s how long the window of opportunity is open for your salespeople to grab a client’s attention. And that’s why it’s vitally important to arm them with the tools that enable them to be confident, sincere, engaging, and successful – before they set foot in their next face-to-face sales call.

With the proper knowledge and preparation, your salespeople can establish themselves as experts, think on their feet, adapt to client expectations, and capture lifetime clients. As a module of the Selling Essentials Training Series, this class is an in-depth training program that does just that.

Key topics

  • The framework of a successful first call with a customer which allows you to plan for, and subsequently open the call with confidence.
  • How to develop an agenda that resonates with your prospect’s situation and then communicate that agenda in a clear and concise manner.
  • Strategies for introducing everyone on the call and reviewing the agenda in your own words.
  • How to clearly describe what your company does and the ways you can help to gain customer buy-in and to open the door for a two-sided conversation later in the meeting.
  • Situations when you must adapt your agenda to meet customer expectations.
  • The typical progression of a customer’s thoughts on making a change and the importance of anticipating business needs.


Participants will learn

  • Identify strategies to use for preparing to open the sales call.
  • Describe the traits that help you to be successful when opening the call.
  • Explain the importance of building rapport.
  • Demonstrate how to open the call using a consistent framework.
  • Describe tips for successfully opening the sales call.


HRDQ - Face

Noe Tabares has over 35 years of experience in leadership, operations, management, sales, marketing, presenting, training, facilitating, coaching, mentoring, motivational speaking, and delivering keynote speeches. Noe has consulted with companies throughout North America, Central America, South America, The Caribbean, The United Kingdom, Europe, Middle East, Africa, and Asia.

HRDQ-U clients enjoy Noe for his personality and commitment to learning. He has a passion for helping people solve their problems and attain goals. Clients often remark that he teaches them how to view situations with a different perspective, allowing them to see various solutions to any problem. They learn to build and maintain relationships, have successful interactions, provide a high level of customer satisfaction, and lead associates to accomplish shared goals.

Noe is bilingual, fluent in English and Spanish. He has facilitated workshops, training sessions, and motivational presentations to diverse audiences around the world, both in person and virtually.

Registration information

  • Register. Click the REGISTER button. Complete the online registration form including payment. Check your inbox for a registration confirmation email.
  • Payment. We accept payment by credit card.
  • Group Discounts. Save when you enroll 4 or more attendees. Contact us for group enrollment rates.
  • Cancellations. You may cancel your registration at any time before the day of the event and receive a refund less a 5% service fee.
  • Questions? Contact us at


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