This webinar is based on a group exercise conducted at our 10th annual Performance Thinking Summer Institute, an activity that proved both fun and insightful for participants. Dr. Binder will help you apply the models and logic of Performance Thinking® to human relationships. You’ll identify some of your important relationships; note which are very good, and which can be improved; decide what makes them valuable; and consider actions you can take to improve them.
This is not merely an academic exercise. We’ve used this approach to help improve relationships between team leaders in a major software company, relationships between teachers and students in a tutoring center, and relationships that can make a big difference in operational efficiency and employee satisfaction in large organizations.
You’ll have fun and gain insights applying a systematic performance improvement methodology to those all-important relationships in your life and at work.
Attendees will learn:
How to identify specific valuable relationships in your life and at work.
How to describe the characteristics of each relationship that would make it “good.”
One or more relationships that could be improved.
Action steps you can take to improve your relationships.
Insights gained about how to improve relationships in a systematic way.
Who should attend:
Managers delivering training
Training and HR professionals
Dr. Carl Binder, CEO of The Performance Thinking Network, began as a behavior scientist, one of B.F. Skinner’s last graduate students at Harvard. He spent the 1970s conducting research, training teachers, and consulting to educational and human service organizations across North America, with a focus on fluency-based instruction. Shifting to corporate training in 1982, he joined the International Society for Performance Improvement where he met Tom Gilbert, Geary Rummler, Joe Harless, Roger Kaufman, and other performance improvement pioneers, who proved to be generous mentors. Founder of 4 consulting firms, he has continued to refine performance improvement models and methods, partnering with clients and stakeholders, developing performance consultants, and teaching leaders and managers to contribute to continuous improvement.
Over 40+ years, Carl has developed what is known as Performance Thinking®, a powerful but flexible accomplishment-based performance improvement methodology that his firm certifies others to apply in programs for different organizational roles. Adopted by clients on six continents, Performance Thinking has built a global community of practice. Carl has published several dozen articles and chapters, spoken at events worldwide, and received four Lifetime Achievement awards from the American Psychological Association, The International Society for Performance Improvement, the OBM Network, and the Standard Celeration Society.
This webinar is sponsored by HRDQstore.com and is based upon research of our published training tools. For more than 40 years HRDQ has been a provider of research-based training resources for classroom, virtual, and online soft-skills training. We offer learning resources to help retain employees and clients, make better decisions, improve performance, and much more.