Managing Conflict in the Workplace | Recorded Webinar

HRDQ-U Webinar | Managing Conflict in the Workplace

60 minutes

Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.

Join us for the Managing Conflict in the Workplace webinar, where you’ll learn how to achieve the benefits of constructive conflict management. Led by David Alumbaugh, we’ll explore the three most typical types of conflict and the five strategies for managing it.

This webinar is based on the HRDQ product Conflict Strategies Inventory. This training workshop improves an individual’s ability to successfully handle conflict scenarios in the workplace. Based on more than 35 years of research, Conflict Strategies Inventory accurately identifies one’s typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and the accompanying workshop provides skill practice in resolving day-to-day issues.

Attendees will learn

  • Five different strategies for managing conflict
  • How and when to utilize an Integrating strategy
  • The best uses for alternative strategies
  • How to create a conflict management development plan 

Who should attend

  • Training or HR professionals who deliver training
  • Independent training consultants
  • A manager who delivers or purchases training as part of their role


David Alumbaugh has managed institutional-level sales for domestic and international accounts. He has more than 20 years of sales and sales management experience, and is also an Adjunct Professor of Business at Baker University, where his expertise includes 20 years of teaching MBA courses to working professionals, including organizational and marketing management. David also serves as faculty mentor for the development of new teachers. And as an HRDQ Senior Trainer, David’s training style is focused on the “how-to” and not just the theory. This technique generates buy-in, accountability, and self-discovery to produce long-term results.


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