Increasing Your Emotional Intelligence in the Workplace and Beyond

60 minutes

Emotional intelligence is the ability to comprehend your emotions and to manage them effectively. It helps you say the right thing and accurately judge how the other person is reacting. It encompasses self-awareness (knowing what you are feeling when you are feeling it) as well as self-regulation (using your emotions to serve you, not get in the way). It also involves motivation (delaying gratification to pursue important goals), empathy (sensing what others are feeling) and social skills (interacting with others comfortably, cooperating, negotiating, persuading, leading).

This intriguing one-hour webinar will teach participants the impact of Emotional Intelligence and its impact on the workplace… and beyond.

Attendees will learn

Develop your level of emotional intelligence
Identify negative consequences of unmanaged emotions on your personal effectiveness
Describe the importance of emotional intelligence to building good relationships
Increase your empathy and social skills
Practice techniques to achieve greater self-awareness, self-control, and self-motivation
Understand how emotional intelligence can be applied at the workplace to enhance employee relationships and increase productivity

Who should attend

Organization development professionals
Human resources professionals
Consultants
Supervisors and managers

Presenter

Diana Durek is a leadership development specialist with an emphasis on emotional intelligence and personal change. She spent 11 years with a leading global psychological test publisher. There, she worked with clients as diverse as the U.S. Air Force, American Express, and Air Canada, building evidence-based models for predicting individual and organizational performance.

Diana holds an M.S. in Organization Development from the Weatherhead School of Management at Case Western Reserve University. She is currently pursuing a doctorate in Corporate Learning and Development, a joint program between the Graduate School of Education and the Wharton School of Business at the University of Pennsylvania.