When most people hear the words “creative problem solving” they think of a haphazard random approach to generating solutions. While it does in fact involve allowing ideas to flow, there is most certainly a rhyme and reason to the process. In this program, participants learn techniques for both generating a variety of relative, novel ideas to problem resolution and evaluating their effectiveness.
At the core of Creative Problem Solving Applied is a single case study which serves as a springboard for post-workshop application. At the end of each module, participants are presented with new circumstances and conversations that specifically relate to the learning material in the module – allowing them to witness the concepts of creative problem solving and/or the effects of the lack thereof in action. Participants are called to not only assess the effectiveness of the characters’ ability to apply the concepts to the situation, but also put them into practice themselves.
Richard Head has more than 35 years of staff learning and development experience and has served in roles as director of training, executive coach, director of online learning, and director of instructional development. He led teams of course developers and trainers for a division of the American Management Association, and consulted with Association business development partners in Thailand, Mexico, Argentina, Canada, and the U.K.
Richard has spent the most recent 10 years working in training and executive coaching roles, primarily in multi-year engagements with agencies of the Federal government where he coached executives who were preparing to enter the Senior Executive Service. As an instructional designer he developed both new online training as well as conversion of instructor-led training to both online and blended classroom/online formats.
Richard holds a Master of Social Work degree, specializing in not-for-profit organization development and administration. He used that experience to help people in the for-profit world further develop their emotional and social intelligence, and to advance corporate environmental, social, and governance (ESG) efforts, particularly in the social domain.
His areas of expertise are communications, presentation and briefing skills, leadership, coaching and mentoring, negotiation and conflict resolution, change and transition management, interviewing and candidate selection, and business writing and grammar.
A lifelong learner, some of Richard’s strongest interests are adult and continuing education, questioning and learning mindsets, developing leadership points of view, and career and life changes. Recognizing the enormous power of the spoken word, he is interested in storytelling and the impact that common beliefs and stories have on our perceptions of the world.