Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born with a personality style which is assertive – it’s largely an acquired skill. And that’s good news for trainers.
People are affected by how you act. Be aware of your impact on others. Do your best to have them see you in a positive light. Join Peggy Greenberg for a free webcast that will examine how understanding influence style can set the stage for skill development.
This webinar is based upon research from Interpersonal Influence Inventory, a training program that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills. This learning resource will help your organization retain employees and clients, make better decisions, and improve performance.
Attendees will learn
How to identify personal influence style
Four common influence styles and how each relates to one’s ability to influence others
Why assertive behavior is the influence style that always yields positive results
How some influence styles can hamper interpersonal communication
Who should attend
Training and HR professionals
Independent consultants
Managers delivering training
Presenter
Peggy Greenberg is President of Peggy Greenberg Training and Consulting. Peggy has over 30 years of experience in staff and organization development. Prior to starting her own business, Peggy was the Director of the Office of Education and Training for the United States Senate. Her office was responsible for the training and development of Senate staff in Washington DC and throughout the country. She has also held Director level positions in large health care systems in Washington, DC and Boston. Since starting her own training and consulting firm, Peggy’s clients have included the Department of Justice, US Senate, Glenridge Healthcare Solutions, CAQH, K12, and the City Of Alexandria to name a few.
Peggy is passionate about the importance of lifelong learning and the value of developing employees to their full potential. Her clients know her as someone that is very skilled at competently assessing needs and designing learning that is both engaging and relevant. Peggy’s passion for continuous development drives her to always seek new ideas, concepts and methods to enhance her professional skills.
In addition to her undergraduate degree in Nursing Peggy also holds a graduate degree in Adult and Continuing Education From Boston University.