Events | Problem Solving

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Problem-Solving Skills Webinars

An Order Taker is someone who takes an order (a request) without providing, or being given the opportunity to provide, consultative feedback or customer advocacy. A Trusted Advisor is someone that has demonstrated they are trustworthy and credible in the field of Learning, and has the confidence of their client.

The Process Worked – A Disney Story
Written by: Lenn Millbower What Disney would have never imagined was what happened on September 11, 2001, but the process attitude he put in place helped Disney navigate that terrible day.

The Metaphase of advancing the AI leader requires those who possess new wisdom to manage the collision of digital expansion with aging assumptions.
Explore the wisdom of overcoming cognitive biases, with a focus on the Fundamental Attribution Error in behavioral economics. Learn strategies to improve decision-making

Whether learning a new skill, belief set, or teaching others, there are behaviors and competencies involved.

Design thinking is a framework for creative problem-solving.  It’s a methodology that focuses on the end user, the learner.

Are you thinking about starting your own consulting practice?

Written by: Cranla Warren Ph.


In the workplace, conflict, disagreement, and tough decisions are impossible to avoid. Employees need to understand how to navigate and work through the tensions that inevitably arise in a workplace that has differing personalities, roles, responsibilities, and agendas. Effective problem solving allows people to work through their differences, come to a consensus, and contribute to a team. Learn how to improve these skills across your workforce with HRDQ-U problem solving skills training webinars.

What’s the Problem?

Problem solving is one of the most important skills employees can possess in the workplace. These skills help them navigate conflict with one another, while also approaching any job setbacks with a solutions-oriented mindset. You can equip employees to navigate interpersonal problems and day-to-day job problems by instilling a culture of creativity and an attitude of resolution in your organization.

Tips for Effective Problem Solving

Want to build a problem-solving foundation but don’t know where to start? Try these tips:
  • Brainstorming Encourage colleagues to get in a room together and throw ideas around. Brainstorms promote open thinking, creativity, and teamwork as individuals build off of one another’s thoughts. Creating this sort of environment helps everyone feel they’re contributing toward a collective solution.
  • Think, “what if …?” Promote a “what if” mentality in your workplace. This kind of mindset helps everyone approach problems with an open mind, catalyzing innovative thinking and encouraging new approaches.
  • Keep the Juices Flowing Encourage employees to adopt individual practices like keeping a journal for ideas or a shared whiteboard for thoughts. Writing down innovative solutions when inspiration strikes helps employees cultivate open-mindedness. No idea is too wild or fantastic. Writing it down lays the groundwork for interesting solutions that people can continue to think about and build off of. Think of these practices like an ongoing brainstorm that everyone participates in at their own leisure.
  • Practice Logic Logic puzzles and games like Sudoku help stimulate employees’ solutions-oriented mindset. Encourage these sorts of activities on an individual or team basis by creating time and space during working hours. The opportunity for a mindset shift can do wonders for productivity and creativity.
HRDQ-U’s webinars for problem solving give you and your employees the tools needed for success. The better you can equip your organization, the more productive and effective your organization can be.
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