Office closed Thursday & Friday. Happy Thanksgiving!

The EQ Factor: Building a Resilient Team | Recorded Webinar

The EQ Factor: Building a Resilient Team | HRDQ-U Webinar

60 minutes

The past two years have served as confirmation of the age-old adage: “Change is the only constant.” Amidst increasing ambiguity, shifting priorities, and overwhelming demands, industries have borne witness to the fact that a workforce that lacks resilience ceases to operate effectively, if they manage to operate at all. Resilient teams can respond to uncertainty while maximizing performance and preserving stability. And it has a lot to do with EQ. Emotional quotient, or emotional intelligence, is the ability to identify one’s own emotions and those of others to manage and encourage effective responses.  

There is a strong link between high EQ and resiliency; we know this from evidence in psychology, human development, and neuroscience. Borrowing from these fields of study, we’ll look at what EQ looks like at the personal, team, and organizational levels; learn techniques to apply at each level to promote resiliency; and equip leaders with tools to successfully act as a conduit to advancing EQ and building adaptable, competent, and confident teams.

Attendees will learn

  • The role leaders play in building EQ.
  • How to increase self-awareness to manage uncertainty more effectively.
  • How to develop and use an EQ framework to identify gaps in staff, leadership, and at the organizational level.
  • How to utilize key strategies to integrate EQ and resilience in teams.
  • How to mitigate reaction and promote response.
Who should attend
  • HR and training professionals
  • Supervisors and mangers
  • Anyone interested in emotional intelligence




Alana Ramey, MPA, is an educator, collaborator, and facilitator with a passion for effecting productive change in people and organizations. Her background in the public and social sectors provides her a unique vantage point to the core of organizational effectiveness: the complex art of working with people.  With an approach emphasizing 360° collaboration; innovative problem-solving; and engaging planning, implementation, and facilitation skills, she thrives on delivering outcomes to meet the emergent and changing needs of individuals, teams, and organizations of all sizes.  Her career exemplifies a desire to partner at every level and across a range of differences to maximize sustainable growth and accomplish a unified goal.

Connect with Alana at and on social media @ThinkTheoryCo



This webinar is sponsored by and is based upon research of our published training tools. For more than 40 years HRDQ has been a provider of research-based training resources for classroom, virtual, and online soft-skills training. We offer learning resources to help retain employees and clients, make better decisions, improve performance, and much more.

Learn more at >>

Content Restricted

As an HRDQ-U member you'll have unlimited access to our webinars, seminars, and other learning content. Memberships provide cost effective learning for learning professionals and employees. New content is added every week.

Learn more about HRDQ-U memberships and sign up today!

Related events



Your email address will not be published. Required fields are marked *