Design Thinking: From Theory to Application (Part 1: Theory)

Management - HRDQ-U

60 minutes

You’ve probably heard about Design Thinking, whether you’ve read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying Design Thinking or what business results come from it? Design Thinking is not just a trendy buzzword, but a proven and practical method to create human-centered solutions.

During part 1 of a 2-part webinar series, Keith Keating, Senior Director of Global Learning Strategies, shares a thorough look into the principles of Design Thinking in an easy-to-understand format. Using practical examples and stories, this session will provide you with a solid foundational understanding of Design Thinking and ideas for ways you can apply it within your own organization. Keith has taken his theoretical Design Thinking education from MIT and brought it to life with Fortune 500 companies to help create learner-centric experiences, products, and processes. He will help you jump-start your transformative journey from being a Design Thinking theoretical learner to a Design Thinking practitioner.

Attendees will learn

  • To understand the value of Design Thinking.
  • Practical Design Thinking stories from Fortune 500 companies.
  • The top 5 Design Thinking best practices for you to drive business results.
  • 5 L&D ideas for applying Design Thinking.
  • To understand why more companies are not using Design Thinking. 


Who should attend

  • Leaders and managers
  • HR and learning and development personnel
  • Anyone looking to improve their Design Thinking abilities




Keith Keating has a career spanning over 20 years in L&D and holds a master’s degree in Leadership. He is currently pursuing his doctorate in the Chief Learning Officer program at the University of Pennsylvania. Keith has experience in a myriad of areas ranging from performance improvement, instructional design, leadership coaching, operations management, and process transformation.

More recently Keith has been leading clients on the design and execution of their global learning strategies. Regardless of the role, everything Keith does centers around problem-solving. He studied design thinking at MIT’s Sloan School of Management and found design thinking was a perfect tool to add to his problem-solving “toolkit.” Since then, Keith has been utilizing design thinking to help clients tap into understanding and resolving unmet customer and future workforce needs. 

Connect with Keith on LinkedIn.


Product - Product design
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